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Open nowPosted 8 hours ago

Senior Business Systems Engineer

Heraklion International Airport

Where
Heraklion, Crete, Greece
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Your applicationOpen nowSenior Business Systems EngineerHeraklion International Airport · Heraklion, Crete, Greece
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Share of postings closed within
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  2. 4.7%3 days
  3. 13.8%7 days
  4. 22.3%14 days
  5. 37.8%30 days
  6. 59.0%60 days
This job: posted 8 hours ago

The posting

International Airport of Heraklion, Crete S.A. is currently looking for a:

Senior Business Systems Engineer

Responsibilities

  • Support Microsoft 365, Entra ID, Intune, Windows 365 and related services within the team service boundary
  • Work with identity lifecycle, enterprise applications, service principals, MFA, Conditional Access and device-management dependencies
  • Use PowerShell, APIs, Git and modern engineering practices to automate repeatable administration and improve service reliability
  • Diagnose Windows Server, Active Directory, DNS, virtualization, storage, Azure, database, backup and certificate dependencies where they underpin an owned Business System
  • Lead technical investigations for escalated incidents, participate in RCA and maintain clear evidence, workarounds and recovery actions
  • Provide L2 support for enterprise and departmental Business Systems and retain technical ownership through incident resolution
  • Troubleshoot application, identity, integration, data-access and service-dependency issues end-to-end before escalation
  • Support HDS / ITSM, EMS / Enterprise Management, SAP / ERP technical dependencies, Power Platform, Power BI / Fabric and other assigned business applications
  • Participate in FAT/SAT/UAT, supplier handover, go-live, hypercare and transition to BAU

Requirements

  • Bachelor's degree in Computer Science, Information Technology, Information Systems, ICT / Systems Engineering or a related technical field; a relevant Master's degree is an asset
  • Relevant Microsoft 365, Azure, Entra, IT service management or comparable enterprise-technology certifications are highly desirable
  • Minimum 5 years of hands-on experience in complex ICT environments with enterprise applications, Microsoft cloud services, identity, automation or production support; senior ownership, mentoring or supplier coordination is an advantage
  • Working knowledge of Azure, Windows and identity fundamentals, with PowerShell or comparable scripting / automation capability
  • Excellent command of English, both written and verbal

Competencies

  • Strong team orientation, ownership mindset, communication and problem-solving skills
  • Structured incident diagnosis, problem solving and clear technical communication.
  • Ability to coordinate effectively with users, ICT peers and external suppliers
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