The posting
At Los Altos Ranch Markets, how we work is defined by shared values that include absolute integrity, respect, and collaboration. However, it's more than that; it's smart and highly driven people united in purpose to serve one another.
Bring your energy and unique perspective and you'll have the opportunity to grow with us professionally, personally, and financially. You will be part of a team that genuinely cares about helping you succeed, and you will work alongside talented colleagues while making a difference in our communities.
POSITION SUMMARY: The Bakery Manager is responsible for leading day-to-day bakery department operations in a retail store environment, including team supervision, production planning, merchandising, customer service, food safety, sanitation, inventory control, shrink reduction, and achievement of sales and labor goals. This position supports a positive shopping experience by ensuring fresh, high-quality bakery products are available, properly presented, and handled in accordance with company standards and applicable food safety requirements. The Bakery Manager models company values, develops team members, maintains a safe and organized department, and partners with store leadership to meet operational, financial, and service expectations.
ESSENTIAL DUTIES AND RESPONSIBILITIES: The essential duties and responsibilities of this position include, but are not limited to, the following:
- Lead daily bakery department operations, including production planning, product preparation, merchandising, ordering, inventory control, and department readiness.
- Supervise, train, coach, and develop bakery team members; communicate performance expectations and support a respectful, productive work environment.
- Maintain company standards for product quality, freshness, presentation, labeling, rotation, pricing accuracy, sanitation, food safety, and department cleanliness.
- Monitor sales, labor, shrink, supplies, and inventory results; take appropriate action to support department profitability and operational goals.
- Prepare and review schedules, sales forecasts, labor projections, and department reports to support business needs and proper staffing levels.
- Ensure compliance with company policies, safety procedures, food handling requirements, and applicable regulatory standards.
- Partner with store leadership and vendors to resolve operational issues, support promotional activity, and ensure timely availability of bakery products.
- Respond to customer questions, requests, and concerns in a professional manner and ensure team members deliver prompt, courteous service.
- Maintain a safe work environment by identifying hazards, following safe work practices, and reporting incidents or concerns promptly.
- Perform additional duties and support other store areas as needed to meet business needs.
Customer Service:
- Demonstrate excellent customer service by greeting customers, offering assistance, and resolving concerns promptly and professionally.
- Ensure the bakery team provides efficient service, accurate product information, and a clean, inviting department experience.
SKILLS AND QUALIFICATIONS:
- Valid Food Handler Card or ability to obtain required certification within company-required timeframe.
- Retail, grocery, bakery, food service, or related department leadership experience preferred.
- Knowledge of bakery operations, food safety practices, sanitation standards, merchandising, inventory control, and shrink management.
- Ability to lead, train, schedule, and develop team members while maintaining department standards and service expectations.
- Strong communication, customer service, problem-solving, organization, and basic business math skills.
- Ability to work a flexible schedule based on business needs, including evenings, weekends, and holidays.
PHYSICAL DEMANDS AND WORK CONDITIONS: The physical demands and work conditions below represent those that must be met to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Walking and standing continuously throughout the shift while moving through the department and store.
- Frequent reaching, bending, twisting, handling, grasping, and use of hands and arms to prepare, stock, rotate, and merchandise products.
- Ability to lift, carry, push, or pull up to 25 pounds frequently and up to 50 pounds occasionally.
- Work in a retail bakery environment with exposure to ovens, proofers, refrigerated areas, wet or slippery floors, cleaning chemicals, and varying temperatures.
- Use proper safety practices and personal protective equipment as required by company policy and job duties.
IMPORTANT DISCLAIMER NOTICE The job duties, elements, responsibilities, skills, functions, experience, educational factors, and the requirements and conditions listed in this job description are representative only and not exhaustive of the tasks that an employee may be required to perform. The Employer reserves the right to revise this job description at any time and to require employees to perform other tasks as circumstances or conditions of its business or the work environment change.
