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Open nowPosted 28 days ago

Pastry Decorator

Heritage Grocers Group, LLC1,489 open roles

Where
Schaumburg, IL, USA
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Your applicationOpen nowPastry DecoratorHeritage Grocers Group, LLC · Schaumburg, IL, USA

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  4. CV RocketApplied on Heritage Grocers Group, LLC's own form.

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The clock on this job

Early applications get read.

11.5% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.1%1 day
  2. 4.4%3 days
  3. 11.5%7 days
  4. 18.1%14 days
  5. 35.6%30 days
  6. 44.6%60 days
This job: posted 28 days ago

The posting

At Tony's Fresh Markets, how we work is defined by shared values that include absolute integrity, respect, and collaboration. However, it's more than that; it's smart and highly driven people united in purpose to serve one another.

Bring your energy and unique perspective and you'll have the opportunity to grow with us professionally, personally, and financially. You will be part of a team that genuinely cares about helping you succeed, and you will work alongside talented colleagues while making a difference in our communities.

POSITION SUMMARY:

The Cake Decorator demonstrates a love for creativity, cakes, and passion for people while creating an excellent customer experience by maintaining a friendly, safe, and clean environment. Promotes and delivers a shopping experience focused on providing customers with efficient service through hands-on knowledge of all Bakery products.

The Cake Decorator assists in the bakery department by preparing fresh baked goods daily for our customers by following recipes, labeling, and storing baked goods. The role is responsible for preparing and assembling quality food products in a fast-paced environment. The Cake Decorator is expected to be a role model for the company by delivering excellent customer service while maintaining company core values.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

The essential duties and responsibilities of this position include, but are not limited to, the following:

  • Greet and interact with customers to address questions or concerns in a friendly, service- oriented manner;
  • Assist Cake team with preparing desserts and pastries as needed;
  • Take cake orders, ensure the department has fresh fruits and products, and maintain a fully stocked display case;
  • Support team with baking various breads, cookies, and desserts, including pan dulce;
  • Decorate cakes and pastries for customers;
  • Use artistic skills to create beautiful, decorated cakes and pastries and mix colors for icing;
  • Effectively communicate with management and baking team in order to fulfill and address any issues or needs requested by guests and or other employees;
  • Conduct inventory on a regular basis to ensure proper levels;
  • Maintains standards for quality, cleanliness, organization, customer service, safety, loss prevention, sanitation, department conditions, and food safety;
  • Stock, fill, face, and ensure pricing accuracy while examining the rotation of all bakery products and discarding outdated or spoiled items;
  • Work with various professional Bakery equipment, including heat sources, mixers, and blenders;
  • Takes food orders in person and by telephone;
  • All other duties as assigned.

Customer Service:

  • Demonstrates personal Customer Service excellence. Engages with customers always;
  • Improves speed and efficiency of service provided.

SKILLS AND QUALIFICATIONS:

  • High school diploma/GED or currently enrolled
  • Customer Service, Cake decorating, and retail experience desirable
  • Valid Food Handlers Card
  • Effective interpersonal communication and customer service skills
  • Ability to work in a fast-paced environment
  • Takes initiative, friendly, approachable, and outgoing demeanor/team player
  • Sound judgment/decision-making skills

PHYSICAL DEMANDS AND WORK CONDITIONS:

The physical demands and work conditions below represent those that must be met to successfully perform the essential functions of this job. Some requirements may be modified to accommodate individuals with disabilities:

  • WALKING: Continuously, throughout shift, while moving about the store and handling merchandise.
  • STANDING: Continuously, throughout shift.
  • LIFTING: Ability to lift up to 25 lbs. and occasionally lift up to 50 lbs.

IMPORTANT DISCLAIMER NOTICE The job duties, elements, responsibilities, skills, functions, experience, educational factors, and the requirements and conditions listed in this job description are representative only and not exhaustive of the tasks that an employee may be required to perform. The Employer reserves the right to revise this job description at any time and to require employees to perform other tasks as circumstances or conditions of its business or the work environment change.

Disclaimer:

Pay scale $15.40-$19.75 The pay scale above is the hourly wage range that the Company reasonably expects to pay for this position. *Manager roles have a bonus target potential paid out quarterly based on company results/metrics.

Within this range, individual pay is determined by location and other factors including, but not limited to, specific skills, relevant work experience, and relevant education and/or training. The Company offers competitive medical, dental, vision, and supplemental benefits to its team members. Team Members are also able to participate in the company's 401k plan that includes a safe harbor match. This information is provided to applicants in accordance with IL Senate Bill HB2139 and state and local minimum wage standards.

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