Skip to content
CV Rocket
Get started
How it worksThe enginePricingBlogContactSign in

Open nowPosted yesterday

First Party Examiner

Hertz770 open roles

Where
Oklahoma City, OK, United States
Get the CV for this job

From $25 per CV, paid once. No subscription.

Your applicationOpen nowFirst Party ExaminerHertz · Oklahoma City, OK, United States

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Hertz's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

12.7% of postings close within 7 days. Measured by our own scanner across the market. Hertz postings stay open a median of 9 days.

Share of postings closed within
  1. 2.2%1 day
  2. 4.5%3 days
  3. 12.7%7 days
  4. 20.4%14 days
  5. 35.6%30 days
  6. 58.7%60 days
This job: posted yesterday

Hertz median: 9 days open

The posting

Job Description

A Day in the Life

The primary purpose of the FNOL Examiner is to serve as the first point of contact for both Hertz field locations and customers to establish initial claim files. The Examiner is responsible for triaging all incoming documents and calls to determine the appropriate handling of each file, ensuring files are complete, and gathering information from external parties to support accurate decisions regarding referral to HCM, CRU, or closure as a "Rest" file.

The Examiner is also responsible for billing damage claims to customers and/or insurance carriers. This includes determining the appropriate party to bill, selecting the correct correspondence, and identifying the required supporting documentation for initial billings related to U.S. and Canadian subrogation files. Additionally, the Examiner is responsible for maintaining accurate billing files, managing backlog counts, and performing other duties as assigned by the supervisor.

We expect the starting wage to be around $16.85 per hour.

What Will You Do:

  • Initially review and set up damage claims for billing or referral to the Liability team.
  • Validate appropriate coverage and billing adjustments based on rental agreement information.
  • Handle all calls from customers, insurers, and Hertz locations to determine whether information should be added to an existing file, referred to a Third-Party Administrator, or used to open a new file. For new files, ensure all information is documented in the appropriate pre-established format.
  • Ensure accurate and timely billing.
  • Receive and research written correspondence regarding billing, collections, adjustments, or disputes.
  • Meet or exceed assigned individual performance targets.
  • Maintain portfolio aging within established guidelines.
  • Demonstrate professionalism when interacting with customers and business contacts.
  • Maximize collection efforts while maintaining a high level of customer satisfaction.
  • Interact with both internal and external customers to resolve outstanding issues in a professional manner.
  • Maintain accurate and complete documentation of all collection activities.
  • Develop a systematic approach for account reviews and collection calls.
  • Partner with Customer Relations when addressing sensitive account issues.
  • Partner with Hertz Sales when addressing sensitive account issues.
  • Escalate accounts when financial instability or risk is identified.
  • Respond to inquiries within 24 hours to maintain excellent customer service.
  • Perform other duties as assigned by the supervisor or manager.

What we are looking for:

  • Minimum high school diploma or equivalent; some college education preferred.
  • Experience in an office environment working with others. Preferably a large office in which working through others is necessary.
  • Working knowledge of Microsoft Word and Excel.
  • Ability to work independently
  • Basic mathematical skills
  • Analytic capabilities for decision-making
  • Excellent communication skills
  • Time Management

What You’ll Get:

  • Up to 40% off the base rate of any standard Hertz Rental
  • Paid Time Off
  • Medical, Dental & Vision plan options
  • Retirement programs, including 401(k) employer matching
  • Paid Parental Leave & Adoption Assistance
  • Employee Assistance Program for employees & family
  • Educational Reimbursement & Discounts
  • Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical

About Us

The Hertz Corporation operates the Hertz, Dollar Car Rental, Thrifty Car Rental brands in approximately 9,700 corporate and franchisee locations throughout North America, Europe, The Caribbean, Latin America, Africa, the Middle East, Asia, Australia and New Zealand. The Hertz Corporation is one of the largest worldwide airport general use vehicle rental companies, and the Hertz brand is one of the most recognized in the world.

US EEO STATEMENT

At Hertz, we champion and celebrate a culture of diversity and inclusion. We take affirmative steps to promote employment and advancement opportunities. The endless variety of perspectives, experiences, skills and talents that our employees invest in their work every day represent a significant part of our culture – and our success and reputation as a company.

Individuals are encouraged to apply for positions because of the characteristics that make them unique.

EOE, including disability/veteran

From $25, paid onceGet the CV for this job

What happens when you press

One press. We do the rest.

  1. A CV for this posting

    Written against Hertz's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on Hertz's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    Hertz's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
Get the CV for this job

From $25 per CV, paid once. No subscription.

Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

Get the CV for this job

From $25 per CV, paid once. No subscription.

The numbers game

More applications. More interviews.

Every application goes out with its own CV, written for that posting and paid once. Send enough of them and the law of large numbers finds you the job.

Get the CV for this job
By hand5–10
With CV Rocket100
applications a day

Nearby

Live postings like this one

Same employer first, then the same role elsewhere.

Before you press

Straight answers

Get the CV for this job

From $25 per CV, paid once. No subscription.

What if my background isn't good enough?

We make the most of the background you have. The CV uses every piece of relevant proof your profile holds, and one of the 25 readers reads your whole profile and flags what the CV left out.

Do you really apply for me?

Yes, on the employer's own form, the hardest ones included. Where a question needs you, you answer it right there and AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

Is it a subscription?

No. You pay once per CV, from $25. Every application goes out with its own CV, written for that posting.

One job. One CV.
Paid once.

Pick the posting you want. We write for it, apply for you and catch the reply.

Get the CV for this job

From $25 per CV, paid once. No subscription.