The posting
HH Global are experts in Global Marketing Services. The company delivers exceptional marketing services and campaigns for brands and retailers across the globe, and we work with some of the biggest organisations in the world. HH Global is a growing, dynamic, fast-paced and ambitious company working with leading global brands. We have a passion for what we do and take great pride in providing excellent service to all our clients whoever they may be. This role is a key part of a dedicated design team driving creative innovation within the SMB Ads Marketing Team of this long-time client - a global leader in the Tech industry. We are seeking a highly motivated and experienced Production Lead to join our growing team based remotely in the New York area.
The Production Lead will be responsible for leading and overseeing the production of a wide range of creative projects from conception to completion. This role requires a highly organized, detail-oriented, and experienced individual with a strong understanding of creative workflows, budget management, and team leadership. You will oversee a small team of creative producers, ensuring that projects are delivered on time, within budget, and to the highest creative standards, while effectively managing internal and external stakeholders.
Key Responsibilities:
Project Leadership and Management
Oversee the planning, execution, and delivery of multiple complex creative projects simultaneously, including, design-led ad campaigns, video content, web and email design
In partnership with producers, develop comprehensive project plans, timelines, and budgets, and track progress against these benchmarks.
Serve as the primary point of contact for key stakeholders, providing regular updates and managing expectations.
Creative Collaboration and Oversight
Collaborate closely with creative team members to translate conceptual ideas into actionable production plans.
Ensure creative vision is maintained throughout the production process while adhering to practical constraints and objectives.
Provide constructive feedback and guidance to creative teams, fostering a culture of excellence and innovation.
Supervise production and post-production processes as needed, ensuring quality control and adherence to project specifications.
Facilitate effective communication and problem-solving among team members.
Workflow and Process Management
Implement, and maintain scalable operational processes for all creative requests, from initial brief through final delivery.
Support and guide the creative project pipeline, including intake, prioritisation, resource allocation, and tracking using project management software (e.g. Asana).
Develop and manage creative production timelines and schedules, proactively identifying and mitigating potential roadblocks.
Support with team capacity management - forecast risk in this area based on project volume and complexity.
Process Optimisation: Champion and implement efficient production workflows and best practices to improve team performance and output consistency.
Streamlining our project processes / ways-of-working and assisting with onboarding handbooks to bring new-starters up to speed quickly.
Manage project resources, including internal teams, external vendors and freelancers, ensuring optimal utilisation and performance
Budget and Vendor Management
Manage project budgets effectively, tracking expenses and ensuring all projects remain within allocated funds.
Negotiate contracts and agreements with external vendors, freelancers, and agencies.
Source, evaluate, and manage a roster of high-quality creative freelancers and vendors, ensuring competitive pricing and service delivery.
Process invoices and manage financial reconciliation for all projects.
Team Leadership and Development
Mentor and guide producers and production staff, fostering their professional growth and development.
Delegate tasks effectively and empower team members to take ownership of their responsibilities.
Promote a positive and collaborative team environment.
Contribute to the continuous improvement of production workflows and best practices.
Skills & Experience:
Bachelor's degree in Marketing, Communications, or a related field.
6-8 years experience in a Creative Program Manager or similar role, with a proven track record of successfully delivering complex creative projects.
Demonstrable expertise in project management methodologies and tools.
Strong understanding of creative production processes across various media (e.g., video, digital, print, experiential).
Knowledge of current industry trends and emerging technologies in creative production.
Excellent budget management, negotiation, and vendor relations skills.
Exceptional communication, interpersonal, and presentation skills.
Exceptional organizational skills and attention to detail.
Ability to thrive in a fast-paced, dynamic environment and manage multiple priorities simultaneously.
Strong problem-solving abilities and a proactive approach to challenges.
Portfolio demonstrating a range of successfully produced creative projects.
CORE COMPETENCIES
Customer Focused: Goes beyond quality, delivery, reliability and consistency - involves focusing one’s efforts on finding what a customer needs, before the customer themselves are even aware. Using this information and addressing and meeting the requirement.
Innovation: Thinks creatively to ensure business goals are achieved and take actions to develop innovative solutions. Employees may need to find genuinely novel approaches to reduce costs, change working practices and processes, as well as to develop new opportunities.
Relationship Building: Has the ability to build and maintain a network of business related contacts which will be useful in meeting objectives. It implies an understanding of customers’ and the wider market place and using this knowledge to develop networks and relationships.
Results Focused: Ensuring you are a finisher as well as a starter; it involves measuring and monitoring progress and keeping an eye on the bottom line. It is important that when the change of pace is intense, distractions do not take over, and initiatives started are completed.
Team Player: Commitment to the organisations’/ departments’ common goal, a focus on what is best for the business rather than suits the individual. It involves communicating, sharing and supporting and it goes much further than meeting others half way, it is about putting effort into building good working relationships, taking the initiative when others are slow and not being put off by negative responses.
Achievement Drive: Wanting to do the best possible job to improve the performance of the business and the competitive position of HHG in the marketplace. Always looking for a better way to get things done and puts plans into practice. If improvements can be made, inadequacies will be questioned and actioned.
Organisational Awareness: Understands and learns the power relationships in one’s own organisation or in other organisations (customers, suppliers etc.). Has the ability to identify who are the real decision-makers and the individuals who can influence them; and to predict how new events or situations will affect individuals and groups within the organisation .
For New York and California applicants: The salary range for this position is $140,000 to $180,000 annually. Actual compensation packages are based on a variety of factors that are unique to each candidate, including skill set, experience, certifications and work location. This range may be different in other locations due to differences in the cost of labor.
