Skip to content

Open nowPosted today

Legal AI & Automation Analyst

Hickok & Boardman Insurance Group182 open roles

Where
100 Ottawa Ave Sw - GRAND RAPIDS, MI
Get the CV for this job

From $25 per CV, paid once. No subscription.

Your applicationOpen nowLegal AI & Automation AnalystHickok & Boardman Insurance Group · 100 Ottawa Ave Sw - GRAND RAPIDS, MI
  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Hickok & Boardman Insurance Group's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

8.2% of postings close within 7 days. Measured by our own scanner across the market. Hickok & Boardman Insurance Group postings stay open a median of 29 days.

Share of postings closed within
  1. 1.8%1 day
  2. 3.6%3 days
  3. 8.2%7 days
  4. 15.2%14 days
  5. 34.0%30 days
This job: posted today

Hickok & Boardman Insurance Group median: 29 days open

The posting

About Acrisure

A global fintech leader, Acrisure empowers millions of ambitious businesses and individuals with the right solutions to grow boldly forward. Bringing cutting-edge technology and top-tier human support together, we connect clients with customized solutions across a range of insurance, reinsurance, payroll, benefits, cybersecurity, mortgage services – and more.

In the last twelve years, Acrisure has grown in revenue from $38 million to almost $5 billion and employs over 19,000 colleagues in more than 20 countries. Acrisure was built on entrepreneurial spirit. Prioritizing leadership, accountability, and collaboration, we equip our teams to work at the highest levels possible.

Job Summary:

Acrisure is seeking a Legal AI & Automation Analyst to join our team in Grand Rapids, MI.

Following a successful pilot and initial adoption of Harvey AI within the Legal Department, Acrisure is scaling its investment in legal AI and expanding these capabilities across the enterprise. Reporting to the Program Manager, the Technology Analyst will be a hands-on builder focused on the technical build-out of AI-powered workflows, working directly with teams to turn everyday processes into repeatable efficiencies. This role will help hyperscale adoption within Legal and extend proven solutions to other departments, adding the capacity needed to realize the full value of AI at Acrisure.

Responsibilities:

  • Design, build, test, and deploy repeatable Harvey AI solutions, including Workflow Agents, Review Tables, and Playbooks, that streamline high-volume daily work for legal teams.
  • Partner directly with attorneys, paralegals, and legal staff to identify repetitive, time-intensive tasks and translate them into structured, automated AI workflows.
  • Validate the accuracy, consistency, and quality of AI-generated outputs before release, and continuously refine solutions based on user feedback and performance results.
  • Support the expansion of Harvey AI beyond the Legal Department to functions such as Regulatory Affairs, Risk, Equity Administration, Compliance, Sourcing, and Human Resources, adapting proven capabilities including template filling, large-scale document data extraction, contract analysis, document drafting and editing, and jurisdictional alignment.
  • Facilitate ideation sessions with teams to uncover high-value use cases, then lead the technical build-out once teams are trained and familiar with the platform.
  • Deliver user training, onboarding, and day-to-day technical support to drive adoption and confident, consistent use of AI tools across the organization.
  • Track usage and adoption data, help quantify efficiency gains and cost savings, and contribute to program reporting for leadership.
  • Maintain clear documentation, build standards, and a library of reusable workflows, prompts, and templates to support scalable, consistent deployment.
  • Follow and help reinforce program governance, data privacy, and confidentiality standards in all solutions built and deployed.
  • Stay current on Harvey product releases and emerging legal AI capabilities, including Long Horizon Agents, and recommend opportunities to apply new functionality.
  • Enterprise software launches, integration, and scaling across various workstreams and teams.

Required Qualifications:

  • Hands-on experience building solutions with generative AI tools (e.g., Harvey, Microsoft Copilot, ChatGPT, or Claude), including advanced prompt design and iterative prompt refinement.
  • Experience designing, configuring, or automating multi-step workflows using AI platforms, low-code/no-code tools, or similar technologies (e.g., Microsoft Power Automate or Copilot Studio).
  • Strong technical aptitude and the ability to quickly learn new platforms, features, and capabilities as AI technology evolves.
  • Experience testing and validating technology outputs for accuracy, consistency, and reliability, with meticulous attention to detail.
  • Strong analytical and problem-solving skills, with the ability to break down complex business processes into clear, repeatable steps.
  • Excellent written and verbal communication skills, including the ability to explain technical concepts to non-technical audiences.
  • Ability to manage multiple projects and competing priorities in a fast-paced environment while handling confidential information with discretion.
  • Advanced proficiency in Microsoft 365 (Excel, Word, Teams, SharePoint).

Preferred Qualifications:

  • Direct experience building in Harvey AI, including Workflow Agents, Review Tables, or Playbooks.
  • Familiarity with AI concepts such as large language models (LLMs), retrieval-augmented generation (RAG), AI agents, and structured data extraction.
  • Data analysis and reporting skills using tools such as Excel, Power BI, or Tableau.
  • Understanding of responsible AI practices, AI governance, and data privacy considerations.
  • Experience creating training materials or delivering end-user training.
  • Familiarity with legal documents, contracts, or legal technology platforms (e.g., contract lifecycle management or document management systems).
  • Experience with scripting, data, or integration tools (e.g., Python, SQL, or APIs).

Education and Experience:

Required Qualifications

  • Bachelor's degree in Information Systems, Computer Science, Data Analytics, Information Science, Legal Studies, Business Administration (with a technology, analytics, or operations focus), or a related field, or equivalent practical experience.
  • 2+ years of experience in a technical, analytical, or AI-focused role, such as business systems analyst, automation specialist, solutions analyst, or technology implementation.
  • Demonstrated experience implementing or supporting the adoption of a technology solution with end users.

Preferred Qualifications

  • Certifications in AI, automation, or related platforms (e.g., Microsoft AI or Power Platform certifications) or in process improvement (e.g., Lean Six Sigma).
  • Prior involvement in an AI tool pilot, rollout, or enterprise-wide adoption program.
  • Experience supporting legal, compliance, risk, or other highly regulated functions, ideally within financial services, insurance, or fintech.
  • Legal operations or paralegal experience is a plus but not required.

#LI-hybrid

Candidates should be comfortable with an on-site presence to support collaboration, team leadership, and cross-functional partnership.

Why Join Us:

At Acrisure, we’re building more than a business, we’re building a community where people can grow, thrive, and make an impact. Our benefits are designed to support every dimension of your life, from your health and finances to your family and future.

Making a lasting impact on the communities it serves, Acrisure has pledged more than $22 million through its partnerships with Corewell Health Helen DeVos Children's Hospital in Grand Rapids, Michigan, UPMC Children's Hospital in Pittsburgh, Pennsylvania and Blythedale Children's Hospital in Valhalla, New York.

Employee Benefits

We also offer our employees a comprehensive suite of benefits and perks, including:

  • Physical Wellness: Comprehensive medical insurance, dental insurance, and vision insurance; life and disability insurance; fertility benefits; wellness resources; and paid sick time.
  • Mental Wellness: Generous paid time off and holidays; Employee Assistance Program (EAP); and a complimentary Calm app subscription.
  • Financial Wellness: Immediate vesting in a 401(k) plan; Health Savings Account (HSA) and Flexible Spending Account (FSA) options; commuter benefits; and employee discount programs.
  • Family Care: Paid maternity leave and paid paternity leave (including for adoptive parents); legal plan options; and pet insurance coverage.
  • … and so much more!

This list is not exhaustive of all available benefits. Eligibility and waiting periods may apply to certain offerings. Benefits may vary based on subsidiary entity and geographic location.

Acrisure is an Equal Opportunity Employer. We consider qualified applicants without regard to race, color, religion, sex, national origin, disability, or protected veteran status. Applicants may request reasonable accommodation by contacting [email protected].

Final candidates will be required to complete post-offer verification processes related to the role and in accordance with applicable laws.

California Residents: Learn more about our privacy practices for applicants by visiting the Acrisure California Applicant Privacy Policy.

Recruitment Fraud: Please visit here to learn more about our Recruitment Fraud Notice.

Welcome, your new opportunity awaits you.

From $25, paid onceGet the CV for this job

What happens when you press

One press. We do the rest.

  1. A CV for this posting

    Written against Hickok & Boardman Insurance Group's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.
  3. We apply on Hickok & Boardman Insurance Group's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.
  4. Every reply, sorted

    Hickok & Boardman Insurance Group's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.
  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
Get the CV for this job

From $25 per CV, paid once. No subscription.

Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

Get the CV for this job

From $25 per CV, paid once. No subscription.

The numbers game

More applications. More interviews.

Every application goes out with its own CV, written for that posting and paid once. Send enough of them and the law of large numbers finds you the job.

By hand5–10
With CV Rocket100
applications a day

Nearby

Live postings like this one

Same employer first, then the same role elsewhere.

Before you press

Straight answers

Get the CV for this job

From $25 per CV, paid once. No subscription.

What if my background isn't good enough?

We make the most of the background you have. The CV uses every piece of relevant proof your profile holds, and one of the 25 readers reads your whole profile and flags what the CV left out.

Do you really apply for me?

Yes, on the employer's own form, the hardest ones included. Where a question needs you, you answer it right there and AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

Is it a subscription?

No. You pay once per CV, from $25. Every application goes out with its own CV, written for that posting.

One job. One CV.
Paid once.

Pick the posting you want. We write for it, apply for you and catch the reply.

Get the CV for this job

From $25 per CV, paid once. No subscription.