Commercial Excellence Coordinator

Commercial Excellence Coordinator

Summary

The Commercial Excellence Coordinator partners closely with the US Commercial Excellence Lead to support our network of independent agents across a wide region. This behind-the-scenes role focuses on ensuring agents have the right inventory at the right time, enabling them to successfully fulfill cases and generate revenue.

The Coordinator serves as a key commercial enabler in an agent-led sales model, helping independent agents operate effectively, compliantly, and efficiently without any direct customer-facing responsibilities.

Role Purpose

• Serve as an internal commercial enabler, partnering with the US Commercial Excellence Lead to support independent agents across the region
• Reduce complexity and friction for agents by owning coordination across internal commercial functions (supply chain, distribution, planning, etc.)
• Ensure agents can remain focused on revenue generation and fulfilling cases by securing the right inventory at the right time, without agents needing to navigate internal processes
• Support commercial agility while maintaining policy compliance in a decentralized, agent-led sales environment

Responsibilities

• Partner closely with the US Commercial Excellence Lead to support independent agents across the region in maintaining the inventory levels needed to successfully fulfill cases and generate revenue.
• Monitor inventory levels and proactively work to resolve, and supply updates.
• Coordinate with internal departments (supply chain, distribution, planning, etc.) to ensure timely and complete delivery of products to independent agents.
• Support order processing, shipment tracking, and resolution of inventory-related issues to enable agents to operate efficiently.
• Assist Commercial Excellence Lead with order-related requests, including order entry, corrections, and expedites, while ensuring compliance with company processes.
• Collaborate with various internal teams to optimize inventory availability and support overall commercial excellence initiatives.
• Weekend and on call coverage

*This is not an exhaustive list of duties or functions and might not necessarily comprise all of the essential functions for purposes of the Americans with Disabilities Act.

Hourly Pay $27.00- $28.85