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Open nowPosted 27 days ago

Senior Associate Account Manager - Commercial Lines

Hilb Group51 open roles

Where
Madison AL
Work mode
On site
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Your applicationOpen nowSenior Associate Account Manager - Commercial LinesHilb Group · Madison AL

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  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Hilb Group's own form.

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The clock on this job

Early applications get read.

9.5% of postings close within 7 days. Measured by our own scanner across the market. Hilb Group postings stay open a median of 13 days.

Share of postings closed within
  1. 1.8%1 day
  2. 3.9%3 days
  3. 9.5%7 days
  4. 15.5%14 days
  5. 33.9%30 days
This job: posted 27 days ago

Hilb Group median: 13 days open

The posting

Grow With Us! At Hilb Group, we recognize that our associates are our greatest asset. We promote a service-driven culture of high performance that encourages career and professional development. The Hilb Group is currently seeking a motivated and ambitious Associate Account Manager to join our team. This position will report to our agency located in Madison, AL. The ideal candidate will be motivated to succeed, is well organized, able to prioritize, and able to work well with a team. This is an in-office position.

Responsibilities:

  • Support Account Managers servicing accounts
  • Respond to routine client inquiries regarding policies, certificates, billing, and coverage changes
  • Prepare and issue certificates of insurance, binders, and endorsements
  • Process policy changes, renewals, and cancellations in agency management systems
  • Gather underwriting information and application materials
  • Maintain accurate client files in accordance with agency procedures
  • Ensure documentation meets regulatory and carrier standards
  • Support internal quality control processes
  • Assist with submission preparation and carrier follow-up
  • Track renewal timelines and ensure documentation is processed
  • Review policies for accuracy and request corrections

Qualifications:

  • High school diploma or equivalent required; Associate’s or Bachelor’s degree preferred
  • 0–2 years of experience in insurance, customer service, or administrative support
  • Commercial insurance exposure preferred
  • Property & Casualty Insurance License required or ability to obtain within a specified timeframe
  • Strong organizational skills and attention to detail
  • Excellent written and verbal communication skills
  • Ability to manage multiple priorities and deadlines
  • Proficiency in Microsoft Office; agency management systems preferred

Benefits:

  • Company Paid Life Insurance, Long-Term and Short-Term Disability.
  • Medical, Dental, Vision and FSA/HSA plans.
  • 401(k) with company match.
  • Additional voluntary benefits including Critical Illness, Accident Insurance, Hospital Indemnity and Supplemental Life Insurance, Legal and Identity Protection, and Pet benefits.
  • Generous PTO.
  • An awesome team of professionals!

The Hilb Group is an equal opportunity employer, and we actively support and comply with all applicable federal, state, and local laws prohibiting all forms of discrimination in employment. Additionally, we have a zero-tolerance policy for all forms of harassment in violation of federal, state, and local laws.

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