The posting
Company Overview
Hilco Global, a subsidiary of ORIX Corporation USA, is a diversified financial services company that delivers integrated professional services and capital solutions that help clients maximize value and drive performance across the retail, commercial and industrial, real estate, manufacturing, brand and intellectual property sectors, and more. Hilco Global provides a range of customized solutions to healthy, stressed, and distressed companies to resolve complex situations and enhance long-term enterprise value. Hilco Global works to deliver the best possible result by aligning interests with clients and providing strategic advice and, in many instances, the capital required to complete the deal. Hilco Global is based in Northbrook, Illinois and has more than 850 professionals operating on four continents. Visit www.hilcoglobal.com.
Position Overview
Our growing team has an open role for an Associate AI Product Manager to join the CRM and Corporate Intelligence team. The Associate AI Product Manager will report directly to the Senior Director, CRM & Corporate Intelligence. It is an individual-contributor position whose main responsibility is to help identify, develop, and scale AI-powered products, automations, and intelligence capabilities that lead to improved operating efficiency, boost business development, and enhance Hilco’s CRM ecosystem. The person will collaborate with teams covering CRM, Corporate Intelligence, Business Development, Data & Analytics, and Technology in order to turn business requirements into practical solutions, take charge of use cases from concept right through to deployment, and assist with adoption throughout the organization. The individual will need to efficiently handle a variety of tasks in a fast-paced and highly collaborative environment, all under the overall authority of the global company’s Chief Marketing Officer - Head of Global Business Development Operations. The role will use Hilco Global’s wider data and technology ecosystem, including Salesforce, enterprise data platforms, Power BI, automation tools, and approved generative AI solutions, to achieve tangible business results.
Responsibilities
- Developing our own AI products and carrying out the roadmap.
- Find business opportunities in which AI, automation, and intelligent workflows can enhance efficiency, decision-making, data quality, or revenue generation.
- Define the business requirements, product specifications, success criteria, and implementation plans; and oversee the assigned use cases from the ideation and proof-of-concept stages through to testing, deployment, adoption, and continuous improvement.
- Create AI-powered automation and improvements.
- Create and manage solutions that automate repetitive business processes, reporting tasks, data workflows, analysis, and document generation using approved enterprise technologies.
- Work with business stakeholders to redesign workflows, validate outputs, measure time and cost savings, and expand successful solutions across teams.
- Strengthen CRM, data, and relationship intelligence.
- Develop AI-enabled capabilities that improve Salesforce effectiveness, relationship intelligence, data enrichment, classification, cleansing, and business development visibility.
- Connect internal CRM and enterprise data with external market, company, contact, and transaction information to create practical account, relationship, opportunity, and market insights.
- Deliver corporate intelligence and support executive decisions.
- Develop AI-powered intelligence products, dashboards, summaries, and executive briefing capabilities that surface market developments, client activity, emerging opportunities, and business risks.
- Support predictive and AI-assisted analytics using proprietary business data with clear validation, source traceability, assumptions, and appropriate human review.
- Support responsible AI governance, adoption, and change management.
- Apply responsible AI practices, including validation, transparency, data governance, access controls, documentation, and compliance with approved enterprise standards.
- Run pilots, gather user feedback, support training and communications, track adoption and business impact, and contribute to AI roadmap and governance discussions.
Qualifications
- Bachelor's degree in Business, Information Systems, Computer Science, Data Analytics, Marketing, Finance, or a related field; equivalent relevant experience will be considered.
- 2-5 years of progressive experience in product management, CRM, business intelligence, analytics, workflow automation, business operations, or a related discipline.
- Experience translating business requirements into AI product requirements, workflows, technical specifications, or implementation plans.
- Hands-on exposure to generative AI, large language models, AI copilots, intelligent automation, or related AI-enabled business solutions.
- Experience with Salesforce or another enterprise CRM platform; exposure to CRM data, relationship intelligence, reporting, or business development workflows is preferred.
- Experience with Microsoft Power Platform, Copilot Studio, Power Automate, Power BI, SQL, Python, or comparable technologies is preferred.
- Strong analytical, problem-solving, project-management, and documentation skills, with the ability to manage multiple workstreams and meet deadlines.
- Strong written and verbal communication skills, with the ability to work across business and technical teams, explain assumptions and limitations, and handle confidential information.
Characteristics of success
- Product ownership: Converts business needs into clear requirements, priorities, deliverables, and measurable outcomes.
- Business judgment: Focuses AI and automation efforts on practical commercial, operational, and stakeholder value.
- Execution discipline: Independently drives assigned workstreams, tests rigorously, documents decisions, and escalates risks early.
- Analytical rigor: Validates AI-generated outputs, challenges assumptions, traces sources, and produces defensible results.
- Scalable-builder mindset: Creates reusable products, workflows, documentation, and governance controls rather than one-off solutions.
- Collaborative influence and learning agility: Works effectively without formal authority, learns new technologies quickly, and helps users adopt new ways of working responsibly.
Annual base salary gross: $XXX,XXX-XXX,XXX. The base salary range represents the estimated low and high end of Hilco’s salary for this position based on geography. Actual base salaries will vary and will be based on various factors, such as candidate’s qualifications, skills, competencies and proficiency for the role. The base pay is one component of Hilco’s total compensation package for employees. Other rewards and benefits include cash bonuses, long term incentives, health insurance, accident and life insurance, and retirement benefits.
Hilco Global is an equal opportunity employer. Qualified candidates will be considered on merits and without regard to race, religion, color, national origin, sexual orientation, genetic information, marital status, gender, veteran, or disability status.
Hilco Global strives to comply with all applicable local/state regulations regarding displaying salary ranges. Any offered salary is determined based on relevant factors such as applicant's skills, job responsibilities, prior relevant experience, certain degrees and certifications and market considerations. In addition, Hilco Global is proud to offer a comprehensive, competitive benefits package, with options designed to help you make the best decisions for yourself, your family, and your lifestyle. Available benefits are based on eligibility. Our Total Rewards package includes a variety of medical and dental plans, vision coverage, disability and life insurance, 401(k) plans, and a robust suite of personal well-being benefits to support your mental health. https://hilcoglobal.com/careers-about/
