The posting
Job Description
Join the Opening Team at Ka Haku, Hawaiʻi's newest luxury resort destination!
Our Part-Time Bartenders play an essential role in creating memorable guest experiences through exceptional food and beverage service in a refined luxury hospitality environment. These service-driven professionals craft and serve beverages, engage guests with genuine hospitality, and deliver personalized experiences throughout the resort, including the Arrival & Departure Lounge and Pool areas.
With a passion for creating meaningful connections and anticipating guest needs, Bartenders help elevate every interaction while maintaining the highest standards of quality, presentation, and service excellence. As part of the Opening Team, they contribute to the foundation of the resort's success by upholding operational standards, ensuring compliance with health and safety requirements, and embracing our Spirit of Service culture, Hilton values, and HGV brand standards in every guest and team member interaction.
HGV offers outstanding Team Member travel discount programs and much more through Perks at Work, exclusive Go Hilton Travel, HGV Getaway, and RCI Travel, opening access to discounts at over 1500+ brands and resorts. Your daily work location unlocks your specific set of benefits.
Here's why you'll love it here - We offer an excellent benefits package to our part-time Team Members that include:
- Salary Range: $31.50 ~ $32.50 per hour
- Medical, Dental, and Vision insurance from Day One
- Financial Wellness - 401k plan with company match, Life insurance, Company stock purchase program
- Team Member Travel Program - enjoy discounted rates at incredible properties around the globe
- Generous Paid Time Off Program
- Paid Sick Days
- Team Member Recognition and numerous learning and advancement opportunities to fuel your professional growth...and more!
HGV was awarded four out of five stars for fostering a culture of work-life balance and family-friendly benefits and is one of Newsweek's "America's Greatest Workplaces for Parents & Families." Over the past 30 years, the highest honor we’ve received is the continued loyalty of our Owners, Members and Guests. We’ve also earned accolades for the remarkable work of our dedicated Team Members throughout our resorts, call centers and corporate offices.
Additional Responsibilities Include:
- Prepare and serve alcoholic and non‑alcoholic beverages in accordance with recipes, standards, and guest preferences.
- Provide food and beverage service, including order taking, preparation, and delivery to guests in a timely and professional manner.
- Utilize point‑of‑sale (POS) systems to accurately record transactions and process payments.
- Engage with guests in a friendly and professional manner, taking initiative to enhance their experience.
- Maintain cleanliness and organization of the bar, service areas, and equipment in compliance with health and safety standards.
- Monitor inventory levels and assist with ordering, stocking, and replenishment of food and beverage items.
- Ensure proper handling and storage of food, beverages, and supplies.
- Perform opening and closing duties, including setup, breakdown, and reconciliation of sales.
- Maintain knowledge of menu offerings, beverages, and resort amenities to provide recommendations to guests.
- Handle guest inquiries and concerns with professionalism and appropriate resolution.
- Support overall operations by assisting with cleaning, bussing, and general upkeep as needed.
- Ensure compliance with all alcohol service regulations and company policies.
- Promote a positive, welcoming environment that reflects the resort’s service culture.
- Embodies the Hilton Grand Vacations Values of Hospitality, Integrity, Leadership, Teamwork, Ownership, Now,
- Completes all required Company training/compliance courses as assigned.
- Adheres to Company standards and maintains compliance with all policies and procedures.
- Performs other related duties as assigned.
- Routinely check the Arrival/Departure Lounge and Pool areas to identify guest needs and provide proactive service opportunities.
What are we looking for?
Hilton Grand Vacations is a leader in the vacation ownership industry, operating with an unwavering dedication to innovation, quality, and continued growth. At the core of our company’s success are our Team Members.
To fulfill this role efficiently, you must possess the following minimum qualifications and experience:
- High School Diploma or equivalent.
- Possess, or have the ability to obtain, a State of Hawaii Liquor Card (Blue Card) and a State of Hawaii Food Handler Certificate.
- TB Clearance.
- Less than one (1) year of related experience. Luxury hotel experience preferred.
- Strong customer service and interpersonal skills.
- Ability to interact professionally and engage guests in a friendly, approachable manner.
- Ability to work efficiently in a fast paced, guest facing environment.
- Working knowledge of beverage preparation, including cocktails, beer, and wine, and basic knowledge of food service and menu offerings.
- Ability to operate POS systems and handle cash transactions accurately.
- Ability to follow procedures and maintain cleanliness and organization.
- Ability to handle guest concerns with professionalism and composure.
- Ability to maintain a professional appearance consistent with a luxury hospitality environment.
- Able to work independently and prioritize tasks to maximize guest experience and bar revenue.
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
- Associate’s degree or college diploma.
- One (1) year of related experience.
- One (1) year of supervisory experience.
- Prior bartending or food and beverage experience in a hospitality environment.
- Experience in a resort, hotel, or timeshare setting.
- Familiarity with inventory control and ordering processes.
- Bilingual Japanese communication skills preferred.
When you join Hilton Grand Vacations, you join a group of Team Members dedicated to helping Owners and Guests around the world make every vacation they take a memorable one. Hilton Grand Vacations is a leading vacation ownership company bringing our Guests vacation dreams to life.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
