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Open nowPosted 3 days ago

In House Marketing Representative

Hilton Grand Vacations864 open roles

Where
New Orleans, LA, United States
Work mode
On site
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Your applicationOpen nowIn House Marketing RepresentativeHilton Grand Vacations · New Orleans, LA, United States

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Hilton Grand Vacations's own form.

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The clock on this job

Early applications get read.

8.3% of postings close within 7 days. Measured by our own scanner across the market. Hilton Grand Vacations postings stay open a median of 3 days.

Share of postings closed within
  1. 1.9%1 day
  2. 4.0%3 days
  3. 8.3%7 days
  4. 15.3%14 days
  5. 34.2%30 days
This job: posted 3 days ago

Hilton Grand Vacations median: 3 days open

The posting

Job Description

As an In‑House Marketing Representative, you will play a key role in engaging eligible onsite guests and encouraging them to attend a Hilton Grand Vacations (HGV) presentation or purchase a vacation package at an HGV resort. You will represent HGV’s cultural values through exceptional guest service, timely communication, and a positive, professional resort presence.

Hilton Grand Vacations is a leader in the vacation ownership industry, driven by innovation, quality, and growth. Team Members are the foundation of our success and contribute to delivering outstanding guest experiences.

Full‑time Team Members are eligible for a comprehensive benefits package including medical, dental, and vision insurance, 401(k) with company match, paid time off, and travel benefits.

Responsibilities

  • Distribute approved promotional materials and incentives to guests who meet tour qualifications as determined by Marketing Management
  • Accurately complete required documentation and enter guest dispositions into CRM systems (VOICE, CHORUS, Eclipse, Salesforce)
  • Provide location-based guest services and direct guests to appropriate resort resources
  • Maintain monthly Minimum Performance Standards
  • Review production reports and communicate challenges to management in a timely manner
  • Contact guests through onsite call campaigns using company CRM systems
  • Provide accurate information to the Fulfillment Department to support pre-gifting services
  • Deliver exceptional guest service while maintaining a professional and positive presence onsite
  • Perform other reasonable duties as assigned by management

Qualifications

Minimum Requirements

High School Diploma or equivalent 1+ year of face-to-face consumer sales or marketing experience Strong interpersonal and guest relations skills Highly motivated and self-driven Ability to work a flexible schedule, including weekends and holidays Knowledge of the local area

Preferred Qualifications

Bachelor’s Degree (BA/BS)

Equal Opportunity Employer Hilton Grand Vacations is an Equal Opportunity Employer (EOE/Disabled/Veterans). We are committed to diversity and do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability. Reasonable accommodations are available throughout the application and employment process.

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