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Open nowPosted yesterday

Guest Services Agent (FT) - Embassy Suites LAX South

Hilton1,362 open roles

Where
El Segundo, CA, United States
Work mode
On site
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Your applicationOpen nowGuest Services Agent (FT) - Embassy Suites LAX SouthHilton · El Segundo, CA, United States

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Hilton's own form.

The reply lands in your private mailbox

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The clock on this job

Early applications get read.

8.3% of postings close within 7 days. Measured by our own scanner across the market. Hilton postings stay open a median of 4 days.

Share of postings closed within
  1. 1.9%1 day
  2. 4.0%3 days
  3. 8.3%7 days
  4. 15.3%14 days
  5. 34.2%30 days
This job: posted yesterday

Hilton median: 4 days open

The posting

Job Description

Exceptional Hospitality Starts with You

Picture yourself brightening someone's day. When you join our hotel's team, that's exactly what you'll do every time you come to work! As a Guest Service Agent, you're not just ensuring a seamless check-in and check-out process - you're spreading the light and warmth of hospitality b delivering memorabl experiences that make th stay for every guest.

Responsibilities

Here's what you'll do during a typical day:

  • Deliver a warm welcome: Greet guests upon arrival and complete the check-in process, including verifying details, assigning rooms, issuing keys, and providing welcome material or bells service assistance.
  • Supporting efficient check-out: Process guest departures by verifying charges, handling payments, issuing receipts, and using the point-of-sale system accurately.
  • Provide hotel and local knowledge: Demonstrate comprehensive knowledge of hotel offerings, room types, rates, promotions, and local area information to assist with guest inquiries.
  • Promote hotel services: Use up-selling techniques to recommend hotel amenities and maximize room and service revenue.
  • Delight our guests: Respond to guest request, resolve concerns with care and urgency, and effectively manage messages and communications.

Qualifications

What it Takes to Make the Stay

At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member.

A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.

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  2. 25 readers review it

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    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on Hilton's form

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    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

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  5. Reply with AI

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    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
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3×

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  • Who got the interview, and who heard nothing

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