Skip to content
CV Rocket
Get started
How it worksThe enginePricingBlogContactSign in

Open nowFirst seen 15 hours ago

Night Auditor

hiltongardeninngreenville3 open roles

Where
Greenville, NC
Get the CV for this job

From $25 per CV, paid once. No subscription.

Your applicationOpen nowNight Auditorhiltongardeninngreenville · Greenville, NC

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on hiltongardeninngreenville's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

7.8% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 1.6%1 day
  2. 3.4%3 days
  3. 7.8%7 days
  4. 14.3%14 days
  5. 33.7%30 days
This job: first seen 15 hours ago

The posting

Raines Co. - Your Future is Now!

Position Summary: The Night Auditor is responsible for overseeing front desk duties during the night shift and ensuring guest payments are posted and all accounts are reconciled for the day.

Established in 1988 as a family-owned business, we have grown into a fully integrated development, management, and investment company that develops, operates, and owns the world’s leading hotel brands as well as boutique hotels. Raines has maintained a family-oriented culture that believes in building relationships with our associates, with our partners and within the communities where we operate.

We offer comprehensive Medical/Dental/Vision benefits, 401K, a generous PTO program, and the opportunity to join a winning culture recognized for rewarding our best with opportunities to advance their career within the company.

Essential Job Functions

  • Maintains a friendly, professional, cheerful, and courteous demeanor at all times
  • Accurately answers inquiries from potential guests and accepts hotel reservations
  • Consistently resolves guest problems and complaints in an efficient manner while demonstrating a sense of urgency
  • Responds to telephone and in-person inquiries regarding reservations, hotel information and guest concerns in a timely fashion
  • Uses suggestive selling techniques to sell room nights, increase occupancy and revenue
  • Resolves customer issues, complaints, and problems in a quick, efficient manner to maintain a high level of customer satisfaction and quality service
  • Allocates rooms to expected arrivals after checking the guest preferences and special requests
  • Ensures phone calls, wake up calls and messages for guests are handled in a prompt, efficient and professional manner
  • Cross checks all billing instructions to ensure they are correctly updated
  • Handles group arrivals and pre-registers each guest
  • Ensures payments are made or on file for each guest and that billing is routed for groups correctly
  • Completes cash transactions and maintains full responsibility for personal bank
  • Ensures Front desk log (book or system) is read and updated
  • Ensures safety by following guest check-in and security procedures and reporting suspicious activity to security, manager, or MOD
  • Balances accounts from the day shifts
  • Checks all payment methods are up to date and correspond to the rooms they are on file with
  • Posts transactions from outlets to appropriate rooms or ledger accounts
  • Verify that all end of day work has been performed
  • Ensure that M3 is balanced and any out of balance issues are reported to immediate supervisor before rolling the day
  • Enter room cleans in Hotel Effectiveness
  • Attends meetings as required

Experience and Education:

Experience in customer service, forward-facing, or other guest-related positions

Prior experience in the hospitality industry as a front desk agent or night auditor preferred

Experience with brand or property specific PMS, Quore, PBX and other hotel related systems

Proficient in Microsoft 365 or similar computer applications

Minimum High school diploma, GED or equivalent

Associate’s degree in Business Administration, Hospitality or related major preferred

Raines is proud to be an Equal Opportunity Employer

We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, genetic information or any other protected characteristic as outlined by federal, state, or local laws.

This description is a summary of primary responsibilities and qualifications. The job description is not intended to include all duties or qualifications that may be required now or in the future. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Pre-employment background check required.

EEO/D/V

Application Tips: We encourage job seekers to protect themselves from email and recruiting scams. Please note: 1) We do not accept applications via email or fax; 2) We never ask for money as part of the application process; 3) We only contact job applicants from approved email domains.

From $25, paid onceGet the CV for this job

What happens when you press

One press. We do the rest.

  1. A CV for this posting

    Written against hiltongardeninngreenville's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on hiltongardeninngreenville's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    hiltongardeninngreenville's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
Get the CV for this job

From $25 per CV, paid once. No subscription.

Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

Get the CV for this job

From $25 per CV, paid once. No subscription.

The numbers game

More applications. More interviews.

Every application goes out with its own CV, written for that posting and paid once. Send enough of them and the law of large numbers finds you the job.

Get the CV for this job
By hand5–10
With CV Rocket100
applications a day

Nearby

Live postings like this one

Same employer first, then the same role elsewhere.

Before you press

Straight answers

Get the CV for this job

From $25 per CV, paid once. No subscription.

What if my background isn't good enough?

We make the most of the background you have. The CV uses every piece of relevant proof your profile holds, and one of the 25 readers reads your whole profile and flags what the CV left out.

Do you really apply for me?

Yes, on the employer's own form, the hardest ones included. Where a question needs you, you answer it right there and AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

Is it a subscription?

No. You pay once per CV, from $25. Every application goes out with its own CV, written for that posting.

One job. One CV.
Paid once.

Pick the posting you want. We write for it, apply for you and catch the reply.

Get the CV for this job

From $25 per CV, paid once. No subscription.