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ClosedFirst seen 4 days ago

Front Desk Clerk

Holland America/Princess Alaska-Yukon Land Operations347 open roles

Where
Skagway, Alaska
Work mode
On site

This posting closed on 2026-10-22. 347 other Holland America/Princess Alaska-Yukon Land Operations postings are live.

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Still open, like this oneLive
  1. Operations Supervisor, Lead4d agoHolland America/Princess Alaska-Yukon Land Operations · Juneau, Alaska
  2. Instructor, Driver Safety and Training4d agoHolland America/Princess Alaska-Yukon Land Operations · Anchorage, Alaska
  3. Chef de Cuisine4d agoHolland America/Princess Alaska-Yukon Land Operations · Fairbanks, Alaska
  4. Groundskeeper, Lead4d agoHolland America/Princess Alaska-Yukon Land Operations · Trapper Creek, Alaska

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The clock on this job

Early applications get read.

12.3% of postings close within 7 days. Measured by our own scanner across the market. Holland America/Princess Alaska-Yukon Land Operations postings stay open a median of 1 days.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.3%7 days
  4. 19.3%14 days
  5. 35.6%30 days
  6. 58.1%60 days
This job: first seen 4 days ago

Holland America/Princess Alaska-Yukon Land Operations median: 1 days open

The posting

Service Excellence. Performance. Integrity. Teamwork. Consistency. Innovation.

Step into the spotlight as the welcoming face of the company! As a Front Desk Clerk, you’ll be the go-to expert for guests—listening to their needs, answering questions, and delivering exceptional service with a smile. Armed with knowledge of company offerings, local attractions, and internal policies, you’ll help create seamless and memorable experiences from check-in to check-out. If you love connecting with people, solving problems, and being at the center of the action, this is your chance to shine in a fast-paced, guest-focused environment!

RESPONSIBILITIES

  • Performs a variety of moderately difficult customer service tasks.
  • Applies knowledge of Company products, services, and policies to evaluate customer's needs, provide information, and resolve complaints.
  • Design and conduct presentations for guests.
  • Coordinate guest amenity requests, reservations, and special requests.
  • Assist customers, employees, and management and responds to queries.

REQUIREMENTS

  • One year of experience in positions involving customer service.
  • Proficiency in the use of computer business applications, with working knowledge of computerized reservations systems.
  • Must pass a pre-employment background check.
  • Minimum age of 18 years is required to reside in company housing, where available.
  • Must be eligible to work in the United States. Holland America-Princess is unable to sponsor or take over sponsorship of employment visas at this time (e.g., H-2B status).

KNOWLEDGE, SKILLS, & ABILITIES

  • Ability to organize and prioritize work, maintain attention to time constraints, while working in a team or group environment.
  • Ability to work in a fast-paced environment with multiple tasks and external influences.
  • Ability to work independently with minimal supervision while achieving daily goals.
  • Ability to support and comply with company policies, procedures and guidelines including support and comply with company health and safety standards.
  • Ability to stand/walk/work on feet for minimum of 8 hours per day.

Benefits

  • Travel - FREE CRUISE AFTER YOUR FIRST SEASON!
  • Reward for Referral Program
  • Experience – Of a lifetime!
  • Rewards & Incentives
  • Community Service
  • Employee Activities
  • Professional Growth

HAP Alaska Yukon is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin, disability or protected veteran status.

Posting text belongs to the employer. Removal requests: contact us.

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