Skip to content
CV Rocket
Get started
How it worksThe enginePricingBlogContactSign in

Open nowFirst seen 4 days ago

Supervisor, Tour Director

Holland America/Princess Alaska-Yukon Land Operations347 open roles

Where
Alaska
Work mode
On site
Get the CV for this job

From $25 per CV, paid once. No subscription.

Your applicationOpen nowSupervisor, Tour DirectorHolland America/Princess Alaska-Yukon Land Operations · Alaska

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Holland America/Princess Alaska-Yukon Land Operations's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

12.3% of postings close within 7 days. Measured by our own scanner across the market. Holland America/Princess Alaska-Yukon Land Operations postings stay open a median of 1 days.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.3%7 days
  4. 19.3%14 days
  5. 35.6%30 days
  6. 58.1%60 days
This job: first seen 4 days ago

Holland America/Princess Alaska-Yukon Land Operations median: 1 days open

The posting

Service Excellence. Performance. Integrity. Teamwork. Consistency. Innovation.

Behind every unforgettable tour is a Tour Director — and behind every great Tour Director is a supportive, resourceful Supervisor. In this role, you’re the go-to problem solver, communicator, and motivator, ensuring our Tour Directors feel empowered and equipped every step of the way. No two days are the same as you provide real-time support, foster engagement, and keep operations running smoothly. With a passion for people and a knack for logistics, you help turn challenges into triumphs and trips into lifelong memories.

RESPONSIBILITIES

  • Perform all administrative responsibilities within designated location.
  • Oversee Tour Directors, maintaining a professional supervisor relationship with all company employees.
  • Relay important tour information or deviations from staff to appropriate Guest Services Operations.
  • Work in a team relationship with the other Escorted Tour Operations Supervisors and Escorted Tour Operations Manager to insure good communication and a smooth running operation.
  • Responsible for preparing all documents needed for the Tour Directors to start a tour.
  • Brief and debrief Tour Directors, providing and collecting all relevant tour documentation, ensuring that all paperwork is complete and accurate.
  • Responsible for assisting Tour Directors with special guest requests or needs (luggage, flights, medical situations).
  • Assist in evaluating the performance of the Tour Director throughout the season and at the end of the season meetings.
  • Handle special assignments as required

REQUIREMENTS

  • Familiarity with Microsoft Word, Excel, Outlook and Access.
  • Customer service skills and a minimum of one years' experience in a customer service position.
  • Excellent communication skills, including phone, email, and in-person experience. Excellent organization and time management skills.
  • Able to obtain a valid passport.
  • Applicants MUST be able to gain entrance into Canada for this position and should be fully aware of the requirements for entry prior to accepting employment offers.
  • Applicants hired into positions that cross into Canada will be subject to background checks by the Canadian government.
  • Must pass a pre-employment background check.
  • Minimum age of 18 years is required to reside in company housing, where available.
  • Must be eligible to work in the United States. Holland America-Princess is unable to sponsor or take over sponsorship of employment visas at this time (e.g., H-2B status).

KNOWLEDGE, SKILLS, & ABILITIES

  • Ability to organize and prioritize work, maintain attention to time constraints, while working in a team or group environment.
  • Ability to work in a fast-paced environment with multiple tasks and external influences.
  • Ability to work independently with minimal supervision while achieving daily goals.
  • Ability to support and comply with company policies, procedures and guidelines including support and comply with company health and safety standards.
  • Ability to stand/walk/work on feet for minimum of 8 hours per day.

Benefits

  • Travel - FREE CRUISE AFTER YOUR FIRST SEASON!
  • Reward for Referral Program
  • Experience – Of a lifetime!
  • Rewards & Incentives
  • Community Service
  • Employee Activities
  • Professional Growth

HAP Alaska Yukon is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin, disability or protected veteran status.

From $25, paid onceGet the CV for this job

What happens when you press

One press. We do the rest.

  1. A CV for this posting

    Written against Holland America/Princess Alaska-Yukon Land Operations's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on Holland America/Princess Alaska-Yukon Land Operations's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    Holland America/Princess Alaska-Yukon Land Operations's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
Get the CV for this job

From $25 per CV, paid once. No subscription.

Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

Get the CV for this job

From $25 per CV, paid once. No subscription.

The numbers game

More applications. More interviews.

Every application goes out with its own CV, written for that posting and paid once. Send enough of them and the law of large numbers finds you the job.

Get the CV for this job
By hand5–10
With CV Rocket100
applications a day

Nearby

Live postings like this one

Same employer first, then the same role elsewhere.

Before you press

Straight answers

Get the CV for this job

From $25 per CV, paid once. No subscription.

What if my background isn't good enough?

We make the most of the background you have. The CV uses every piece of relevant proof your profile holds, and one of the 25 readers reads your whole profile and flags what the CV left out.

Do you really apply for me?

Yes, on the employer's own form, the hardest ones included. Where a question needs you, you answer it right there and AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

Is it a subscription?

No. You pay once per CV, from $25. Every application goes out with its own CV, written for that posting.

One job. One CV.
Paid once.

Pick the posting you want. We write for it, apply for you and catch the reply.

Get the CV for this job

From $25 per CV, paid once. No subscription.