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Open nowPosted 6 days ago

Registration Specialist (Saugatuck), full time, days

Holland Hospital52 open roles

Pay
$17 – $23 an hour
Where
HHMBS - Shared Building Saugatuck
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Your applicationOpen nowRegistration Specialist (Saugatuck), full time, daysHolland Hospital · HHMBS - Shared Building Saugatuck

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Holland Hospital's own form.

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The clock on this job

Early applications get read.

13.8% of postings close within 7 days. Measured by our own scanner across the market. Holland Hospital postings stay open a median of 31 days.

Share of postings closed within
  1. 2.2%1 day
  2. 4.7%3 days
  3. 13.8%7 days
  4. 22.3%14 days
  5. 37.8%30 days
  6. 59.0%60 days
This job: posted 6 days ago

Holland Hospital median: 31 days open

The posting

CURRENT HOLLAND HOSPITAL EMPLOYEES- Please apply through Find Jobs from your Workday employee account.

Registers patients in to the organization's information system for services, with exemplary customer service and technical skill. Demonstrates understanding that the Registration Specialist is the "face" of Holland Hospital. Prepares patients for activities in the medical office and billing department. Collects registration information via interview with patient or their representative, following appropriate departmental procedures. Obtains proper signatures on consent forms, collects co-pays and account payments when necessary and explains applicable policies. Enters patient payer information into appropriate software program. Verifies and explains benefits to patient.

Employment Type: Full Time (76 hours every two weeks)

Shift: Days with varied start times

Wage Range: $16.72-$23.41 per hour Requirements:

-High School Diploma or GED Equivalent required

-Associates Degree in related field preferred

-Experience in Medical Office Front Desk / Reception preferred

DEMOGRAPHIC REGISTRATION

  • Interviews patients for visits via phone or in person to obtain complete and accurate demographic data.
  • Verifies patient identification.
  • Updates status of patient in the system to "arrived" for their visit.
  • Verifies and updates demographic information for every visit, regardless of how often the patient presents for service.
  • Obtains compliant signatures to help guarantee payment.
  • Explains all consent forms.

FINANCIAL REGISTRATION

  • Interviews patients for visits via phone or in person to obtain complete and accurate payer information.
  • Accesses software systems such as CHAMPS, WebDenis, Priority Health, etc... to verify insurance coverage and determine correct payer information.
  • Understands and follows protocol for referring un-insured or under-insured patients appropriately.
  • Collects appropriate payment for services.
  • Interprets and appropriately interviews patients for MSP questionnaire

RECORD MAINTENANCE

  • Scans and maintains electronic information accurately in the medical record to ensure data is accessible, yet secure and confidential
  • Responds to requests for records, according to approved guidelines

CUSTOMER SERVICE

  • Schedules appointments as needed for routine and walk-in patients
  • Answers patient questions as needed, communicates information regarding visit status with patients, staff and physicians
  • Answers telephone and assists patients as needed
  • Responds to needs for interpreter services in a timely manner
  • Introduces and encourages patient engagement in the patient portal
  • Maintains patient rights and confidentiality

QUALITY IMPROVEMENT

  • Supports department quality improvement activities and responds appropriately to change
  • Participates in job related learning experiences
  • Requests assistance from supervisor as needed
  • Ensures compliance with policy, procedure, regulatory requirements and ethical billing practices
  • Provides information to referral sources in a timely manner

Holland Hospital is an Equal Opportunity Employer, please see our EEO policy

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