Skip to content
CV Rocket
Get started
How it worksThe enginePricingBlogContactSign in

Open nowPosted 11 hours ago

Finnish speaking Customer Operations Trainee (12 months fixed-term contract)

Holvi Payment Services2 open roles

Where
Helsinki, Finland
Work mode
On site
Get the CV for this job

From $25 per CV, paid once. No subscription.

Your applicationOpen nowFinnish speaking Customer Operations Trainee (12 months fixed-term contract)Holvi Payment Services · Helsinki, Finland

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Holvi Payment Services's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

8.0% of postings close within 7 days. Measured by our own scanner across the market. Holvi Payment Services postings stay open a median of 4 days.

Share of postings closed within
  1. 1.6%1 day
  2. 3.5%3 days
  3. 8.0%7 days
  4. 15.0%14 days
  5. 34.1%30 days
This job: posted 11 hours ago

Holvi Payment Services median: 4 days open

The posting

We 💛 small business

We founded Holvi in 2011, in Helsinki. As self-employed people wading through oceans of paperwork, we noticed something funny going on – traditional banks were giving us the cold shoulder. Why not help ourselves? We asked. And so, with time and effort (and lots of coffee), we mastered small business finance – and Holvi was born.

Our vision is simple: Eliminate the distractions of financial admin and simplify work life, because running a business is hard enough. Small businesses shouldn’t have to worry about spreadsheets and lost receipts.

Since our inception as a pioneering fintech, we've experienced our fair share of challenges and growth. We explored different paths, and from those experiences, we've evolved. Today, we stand as a team-owned and profitable company, proud of our journey.

Right now, we’re looking for a part-time Finnish speaking Customer Operations Trainee (12 months fixed-term contract) to join our Customer Operations team.

As a Customer Operations Trainee at Holvi, your main responsibility is to support existing customers to keep their business information up to date.

A typical day could see you:

  • Review, evaluate and verify customer data and documents
  • Reach out to customers by email for additional information related to open requests
  • Review account applications based on our guidelines and policies
  • Action customer maintenance request, ensuring our customer data stays accurate
  • Support with other Customer Lifecycle Management related tasks
  • Call customers in order to assist them in the onboarding or information update process

This is for you if:

  • You're fluent in Finnish and English, both in writing and speaking
  • Your analytical skills and attention to detail are top-notch
  • Prioritizing tasks and promptly addressing any issues comes naturally to you
  • You are interested in compliance and regulations: assessing complex cases in line with compliance requirements is a challenge you're interested to tackle
  • You're curious, a quick learner, and love sharing your learnings with others
  • You have a customer-centric mindset and communicating with customers over phone and email brings you joy

It's a plus if:

  • You are fluent in German in writing
  • You have a background in banking, law, or compliance
  • You've got previous experience onboarding customers to regulated services
  • You have customer service experience

What's in it for you?

Our trainee programme has run for 3 years, offering students a first step in the business industry. You will get a first glimpse into work life at an office in an international company and learn what it is like in the dynamic FinTech environment. You will be part of our operations team and your work helps to fulfill Holvi's regulatory and compliance obligations.

Benefits:

As a Customer Operations trainee, you get to experience customer work in the finance sector in a variety of ways - from onboarding customers to solving their various challenges. We make sure that you are properly introduced to your new role and we are always there to help you. Our Helsinki office provides excellent working facilities as well as coffee, tea, snacks and bi-weekly company breakfasts. You also get comprehensive occupational health care for the entire duration of your employment.

Think you're a good fit?

We'd love to hear from you - send us your application in English by 20.10.2026. And don't wait too long though, as we're eager to fill this position with the right candidates. If you have any questions about the position, feel free to reach out to Ulrike Kivelä at [email protected].

Logistics:

  • This position comes with 20 weekly working hours and a temporary 1 year contract
  • This is a part-time position (20 h/week) with a monthly gross salary of €1,234.19
  • Flexible work hours between 08:00 and 18:00 in our beautiful Helsinki office
  • Your contract is based on the agreed weekly hours

Join us on this exciting adventure – we can't wait to welcome you to the Holvi team!

Equal Opportunity Statement

At Holvi, we embrace diversity in all of its forms and foster an inclusive environment for all people to live their best work life. This is central to our mission of promoting a healthy balance in all things we do.

We're an equal opportunity employer. All applicants will be considered for employment without attention to ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, veteran, neurodiversity status or disability status.

From $25, paid onceGet the CV for this job

What happens when you press

One press. We do the rest.

  1. A CV for this posting

    Written against Holvi Payment Services's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on Holvi Payment Services's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    Holvi Payment Services's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
Get the CV for this job

From $25 per CV, paid once. No subscription.

Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

Get the CV for this job

From $25 per CV, paid once. No subscription.

The numbers game

More applications. More interviews.

Every application goes out with its own CV, written for that posting and paid once. Send enough of them and the law of large numbers finds you the job.

Get the CV for this job
By hand5–10
With CV Rocket100
applications a day

Nearby

Live postings like this one

Same employer first, then the same role elsewhere.

Before you press

Straight answers

Get the CV for this job

From $25 per CV, paid once. No subscription.

What if my background isn't good enough?

We make the most of the background you have. The CV uses every piece of relevant proof your profile holds, and one of the 25 readers reads your whole profile and flags what the CV left out.

Do you really apply for me?

Yes, on the employer's own form, the hardest ones included. Where a question needs you, you answer it right there and AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

Is it a subscription?

No. You pay once per CV, from $25. Every application goes out with its own CV, written for that posting.

One job. One CV.
Paid once.

Pick the posting you want. We write for it, apply for you and catch the reply.

Get the CV for this job

From $25 per CV, paid once. No subscription.