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Open nowPosted 283 days ago

Business Administrator

Home Instead2,603 open roles

Where
Newtownards, Northern Ireland, United Kingdom
Work mode
On site
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Your applicationOpen nowBusiness AdministratorHome Instead · Newtownards, Northern Ireland, United Kingdom

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Home Instead's own form.

The reply lands in your private mailbox

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The clock on this job

Early applications get read.

7.8% of postings close within 7 days. Measured by our own scanner across the market. Home Instead postings stay open a median of 1 days.

Share of postings closed within
  1. 1.6%1 day
  2. 3.4%3 days
  3. 7.8%7 days
  4. 14.3%14 days
  5. 33.7%30 days
This job: posted 283 days ago

Home Instead median: 1 days open

The posting

Company Description

Home Instead is the leading home care provider in the UK. We focus on providing the type of care we’d want our own family members to have – minimum one-hour visits, clients carefully matched with an appropriate Care Professionals and excellent flexibility in the timetable offered. We support our clients with a wide range of services which help them to stay living independently at home – home help, shopping, meal preparation, companionship and dementia support, personal care.

Our office was established in Saintfield in 2015, followed by Newtownards in 2023. Our mission is to brighten the lives of seniors giving them a sense of purpose, wellbeing & worth. This Business Administrator role will play a vital part ensuring that our clients receive the best in class quality care and support the growth of our business.

Job Description

The Business Administrator sit at front of house, and is the first point of contact for clients, Care Professionals and other visitors to the office. The role is also the first point of contact via phone and email for new and existing clients and Care Professionals. More than an administrator, the best person for the job is a solution-provider and problem solver. As well as having excellent customer service skills and demonstrated levels of productivity, our new Business Administrator will be happy to participate in aspects of recruitment, scheduling, new client onboarding, team meeting organisation, and other functions which keep our business running smoothly.

Qualifications

Essential skills and experience:

  • A people person with warm and friendly customer service skills.
  • Competent using office programs (e.g. MS Office, Google Docs etc.) with the aptitude to learn new software & systems.
  • Proven experience in office administration within a busy office environment.
  • Strong organisational skills with the ability to multitask.
  • Self-motivated and able to work flexibly.
  • Excellent written and verbal communication skills.
  • Keen eye for detail and the ability to work accurately under pressure.
  • Strong team player with the confidence to work alone.

Desirable skills and experience (any one of these is a benefit):

- Knowledge / experience of the care industry

- Experience of managing sales enquiries / CRM pipeline

- Recruitment / HR experience

Additional Information

If you have a passion for caring and the motivation to help us achieve our ambitions, we would love to hear from you.

We encourage applications from all sections of the community as we want to reflect the neighbourhoods in which we work. Home Instead is committed to safeguarding and promoting the welfare of adults and expects all staff to share this commitment. This role is subject to Access NI check.

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    The review screen in CV Rocket: how each CV was read, round by round.

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