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Open nowFirst seen 5 days ago

IT Manager, Application Support(Financial Group)

Hong Kong Job Consulting220 open roles

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Your applicationOpen nowIT Manager, Application Support(Financial Group)Hong Kong Job Consulting

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The clock on this job

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12.3% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.3%7 days
  4. 19.3%14 days
  5. 35.6%30 days
  6. 58.1%60 days
This job: first seen 5 days ago

The posting

IT Manager, Application Support (Financial Group)

A sizable and reputable Financial Group is building a comprehensive Finbiz-as-a-Service (FaaS) platform and looking for a high-calibre IT Production support Manager to manage production environment of platform and involved in the development cycle.

Responsibilities:

  • Manage the system support, administration, and maintenance of the production system environments
  • Manage system incidents and work with the Hong Kong and regional technology teams and service providers on incident resolutions
  • Establish the production support model across the support layer, communication protocols, and escalation models
  • Manage the system environment change which supports various project activities
  • Manage system user access including connectivity and access issues
  • Monitor and lead the resources and capacity planning of the production environment
  • Work with the vendors and regional resources in providing implementations and change

Requirements:

  • Bachelors degree of Computer Science, Information Technology, Engineering or related disciplines
  • Around 5 years of working experience in managing production support environments
  • In-depth technical background and experience in performing/managing L1/L2 application support
  • Hands-on experience in SQL, shell scripts / python, job schedulers, monitoring and support tools
  • Experience with public cloud (ideally Azure) based application management experience is highly preferred
  • Strong experience in Azure technology and services is preferred
  • Knowledge of MS SQL Server, SQL Stored Procedure

Interested parties please send your resume in word format with current & expected salary and notice period to [email protected]. For details, please feel free to contact Sharon Kwok at 6365 3508.

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