The posting
POSITION SUMMARY: The Credit & Collections Analyst is responsible for overseeing the company’s credit and collections process to ensure the timely and efficient collection of outstanding receivables. This role involves reviewing customer credit risk, optimizing cash flow (Skips/ Short/overpayments), and maintaining positive relationships with clients. The Analyst works closely with various departments, including finance, sales, and customer service, to support the organization’s financial goals. KEY RESPONSIBILITIES: Credit Management:
Maintain credit policies and procedures. Ensure customer credit limits and terms are being adhered to. Monitor customer accounts for potential credit risks and take preventive action.
Collections Oversight:
Implement strategies to ensure timely collection of outstanding invoices.
Identify source of nonpayment and short/over payment of invoices.
Communicate to Sales/AR management
Manage specific accounts receivable aging and prioritize collections efforts for overdue accounts. Assist payment plans or settlements with customers, as necessary.
Customer Relations:
Serve as the primary point of contact for escalated credit or collections issues. Maintain strong relationships with customers while enforcing payment terms. Address disputes and resolve discrepancies in a timely manner.
Reporting and Analysis:
Generate and analyze reports on accounts receivable performance, collections efficiency, and credit risk exposure. Provide regular updates to senior management on cash flow and key metrics. Identify trends and make recommendations to improve credit and collections processes.
Compliance and Audit:
Ensure compliance with company policies, legal regulations, and industry standards. Support internal and external audits by providing required documentation and reconciliations. Implement and monitor internal controls to mitigate risks.
Qualifications and Skills:
Education/Experience:
Bachelor’s Degree in Accounting, Business Administration, or a related field or 3+ years of experience in credit and collections or accounts receivable.
Technical Skills:
Proficiency in ERP systems (e.g., VIP) and collections management software. Strong Excel skills and experience with financial reporting tools.
Soft Skills:
Excellent communication and negotiation skills. Analytical mindset with attention to detail. Ability to handle high-pressure situations and meet deadlines.
Work Environment:
Operates in an Office Setting
We offer an hourly rate of $25-$28 per hour. Excellent benefits which include medical, dental and vision. Eligibility in benefit plans begin the first of the month following 60 days of employment. Six (6) days of sick leave; two (2) weeks of vacation accrued throughout the year; nine (9) Company Paid Holidays and a 401K Plan with employer match. EOE without regard to race, color, religion, creed, affectional or sexual orientation or sex, national origin, ancestry, age, disability, genetics, veteran status, gender, gender identity, citizenship status, marital status, VEVRAA Federal Contractor. The statements herein are intended to describe the general nature and level of work being performed by employees and are not to be construed as an exhaustive list of responsibilities, duties, and skills required by personnel so classified. Furthermore, they do not establish a contract for employment and are subject to change at the discretion of the company.
