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Open nowFirst seen 2 days ago

Appointment & Services Coordinator

Hopesglobalgetaways559 open roles

Where
Rome, New York, United States, Remote
Work mode
Remote
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Your applicationOpen nowAppointment & Services CoordinatorHopesglobalgetaways · Rome, New York, United States, Remote
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The clock on this job

Early applications get read.

11.8% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.1%1 day
  2. 4.4%3 days
  3. 11.8%7 days
  4. 18.6%14 days
  5. 35.6%30 days
  6. 45.1%60 days
This job: first seen 2 days ago

The posting

Overview

We are seeking organized, customer-focused individuals to join our remote team as Appointment & Services Coordinator. In this role, you will assist clients with coordinating vacation-related services, managing important dates, and keeping planning information accurate and easy to follow.

This opportunity is a strong fit for individuals who enjoy working with people, organizing schedules, researching options, and managing multiple details. Previous travel-industry experience is not required. Training and ongoing educational resources are provided.

Key Responsibilities

  • Communicate with clients to gather travel dates, destination preferences, budget information, interests, and special requests.
  • Research hotels, resorts, cruises, transportation, tours, excursions, activities, and other services that match individual planning needs.
  • Help coordinate requested arrangements and maintain organized appointment details, reservation information, confirmations, schedules, and itineraries.
  • Follow up with clients regarding pending decisions or required information, provide updates, answer routine questions, and assist with standard changes.
  • Monitor important dates, review details for accuracy, maintain current client records, and continue building knowledge of destinations and supplier resources.

What This Opportunity Includes

  • Fully remote opportunity with flexible part-time and full-time scheduling
  • Step-by-step onboarding and training for individuals new to the industry
  • No previous professional travel experience required
  • Ongoing team support and access to educational resources
  • Supplier and destination learning opportunities
  • Opportunities to develop scheduling, customer service, communication, and organizational skills
  • Professional development and potential growth opportunities
  • Performance-based incentives and recognition opportunities
  • Qualifying travel discounts and industry-related benefits
  • Collaborative virtual team environment

Qualifications

  • Clear and professional written and verbal communication
  • Strong organization and scheduling skills
  • Careful attention to details and deadlines
  • Friendly and customer-focused approach
  • Ability to balance multiple client requests and responsibilities
  • Comfortable researching information and comparing available choices
  • Willingness to learn digital tools, online systems, and supplier platforms
  • Dependable follow-through and effective time management
  • Flexible and able to adjust when schedules or client needs change
  • Self-motivated and comfortable working independently
  • Basic computer proficiency and reliable internet access
  • Must be at least 18 years of age
  • Must reside in the US, UK, Spain, Australia, Mexico, or other qualifying regions
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