The posting
Position Summary
We are seeking organized, customer-focused individuals to join our remote team as Booking Experience Advisors. In this role, you will help clients move from initial vacation ideas to confirmed arrangements by researching available options, coordinating selected services, and keeping booking details organized throughout the process.
This opportunity is well suited for individuals who enjoy helping people, comparing options, managing details, and providing a positive planning experience. No previous professional travel background is required. Training and ongoing guidance are available.
Key Responsibilities
- Learn about each client's destination interests, preferred travel dates, budget, vacation style, and special requests.
- Review available resorts, hotels, cruises, transportation, tours, activities, excursions, and package options.
- Assist clients with evaluating choices and coordinating approved services through designated supplier platforms.
- Track reservation information, confirmations, payment or booking deadlines, and important trip details.
- Communicate updates and next steps clearly throughout the booking process.
- Follow up on unanswered questions, missing information, and pending client decisions.
- Assist with routine reservation changes or adjustments when necessary.
- Maintain accurate client records and continue expanding destination and supplier knowledge.
Opportunity Highlights
- Remote opportunity with scheduling flexibility
- Independent work structure rather than a traditional hourly or salaried employee role
- Training available for individuals entering the travel industry
- Continued supplier and destination education
- Access to team support and professional development resources
- Performance-based recognition and incentive opportunities
- Qualifying travel-related discounts and industry benefits
- Opportunities to build stronger planning, booking, and client-service skills
Qualifications
- Clear and professional communication skills
- Strong customer-service mindset
- Excellent organization and attention to detail
- Comfortable researching and comparing information online
- Ability to keep track of multiple reservations and deadlines
- Dependable follow-up and time-management skills
- Comfortable working independently and managing responsibilities
- Willingness to learn new booking systems and supplier tools
- Basic computer proficiency and reliable internet access
- Must be at least 18 years of age
- Must be legally eligible to work and reside in the United States, United Kingdom, Mexico, Australia, Spain, or another qualifying region



