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Open nowFirst seen 4 days ago

Client Engagement Coordinator

Hopesglobalgetaways564 open roles

Where
Hamilton, New Jersey, United States, Remote
Work mode
Remote
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Your applicationOpen nowClient Engagement CoordinatorHopesglobalgetaways · Hamilton, New Jersey, United States, Remote
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The clock on this job

Early applications get read.

12.3% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.3%7 days
  4. 19.3%14 days
  5. 35.6%30 days
  6. 57.8%60 days
This job: first seen 4 days ago

The posting

About the Opportunity

We are seeking personable, dependable individuals who enjoy connecting with customers and providing organized, responsive support. As a Client Engagement Coordinator, you will serve as a primary point of contact for travelers, helping them explore vacation possibilities and keeping their plans moving forward from the first conversation through trip preparation.

This remote opportunity welcomes candidates from a variety of backgrounds. Prior travel-industry experience is not required. Training, educational resources, and ongoing team support are provided.

What You Will Do

  • Build rapport with clients, learn about their vacation preferences, dates, priorities, and budget, and research suitable resorts, hotels, cruises, tours, transportation, activities, and packages.
  • Present relevant options, answer planning questions, and assist with coordinating selected services through approved supplier resources.
  • Keep reservation information organized, including confirmations, schedules, itinerary details, deadlines, and applicable trip documentation.
  • Maintain regular client communication, provide updates, follow up on outstanding items, and assist with routine adjustments or special requests.
  • Review booking information for accuracy, maintain client records, and continue building product and destination knowledge through training.

What We Provide

  • 100% remote opportunity with flexible part-time and full-time scheduling
  • Structured onboarding and training for individuals new to the industry
  • Ongoing team guidance and access to supplier and destination education
  • Opportunities to develop client relations, communication, research, and coordination skills
  • Professional development and potential growth opportunities
  • Performance-based incentives, recognition, and qualifying industry benefits
  • Access to qualifying travel discounts and a collaborative virtual team environment

What We're Looking For

  • Friendly, confident, and professional communication skills
  • Strong customer-service and relationship-building abilities
  • Excellent organization, attention to detail, and time management
  • Comfortable researching information and learning digital platforms
  • Ability to manage several client needs and priorities effectively
  • Adaptable, resourceful, and dependable when circumstances change
  • Self-motivated with the ability to work independently
  • Basic computer proficiency and reliable internet access
  • Must be at least 18 years of age and legally authorized to work and reside in the U.S., U.K., Mexico, Australia, Spain, or another approved regions
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