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Open nowFirst seen 3 days ago

Customer Relations Advisor

Hopesglobalgetaways559 open roles

Where
Toms River, New Jersey, United States, Remote
Work mode
Remote
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Your applicationOpen nowCustomer Relations AdvisorHopesglobalgetaways · Toms River, New Jersey, United States, Remote

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Hopesglobalgetaways's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

12.1% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.1%7 days
  4. 19.1%14 days
  5. 35.6%30 days
  6. 52.7%60 days
This job: first seen 3 days ago

The posting

About the Role

We are seeking friendly, motivated individuals who enjoy working with people and providing attentive customer support. As a Customer Relations Advisor, you will build positive relationships with clients while helping them explore vacation possibilities, organize arrangements, and stay informed throughout the planning process.

This remote opportunity is open to both experienced professionals and individuals looking to develop new skills. No previous travel-industry experience is required. Training, educational resources, and continued team guidance are provided.

Your Responsibilities

  • Connect with clients to understand their vacation goals, preferred destinations, dates, interests, and budget, then research options that meet their needs.
  • Provide information on resorts, hotels, cruises, transportation, tours, activities, and vacation packages while helping clients evaluate their choices.
  • Coordinate requested services through approved resources and keep confirmations, itineraries, schedules, and reservation information organized.
  • Maintain ongoing client communication, provide updates, answer questions, and assist with routine changes or special requests.
  • Review reservation details for accuracy and maintain clear records of client interactions and arrangements.

What You'll Receive

  • 100% remote opportunity with flexible part-time and full-time scheduling
  • Structured onboarding and training with no previous travel experience required
  • Ongoing team support plus supplier and destination education
  • Professional development and opportunities to grow your skills
  • Performance-based incentives and recognition opportunities
  • Qualifying travel discounts, industry-related benefits, and a supportive virtual team environment

What We're Looking For

  • Strong written and verbal communication with a customer-focused approach
  • Good relationship-building, listening, and problem-solving skills
  • Excellent organization, attention to detail, and dependable follow-through
  • Comfortable researching online and learning new digital platforms
  • Ability to manage multiple priorities and adapt when client needs change
  • Self-motivated and comfortable working independently
  • Basic computer proficiency and reliable internet access
  • Must be at least 18 years old and legally authorized to work and reside in the United States, United Kingdom, Mexico, Australia, Spain, or another approved region
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  2. 25 readers review it

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    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on Hopesglobalgetaways's form

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  4. Every reply, sorted

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