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Open nowFirst seen 4 days ago

Destination Support Advisor

Hopesglobalgetaways564 open roles

Where
Lowell, Massachusetts, United States, Remote
Work mode
Remote
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Your applicationOpen nowDestination Support AdvisorHopesglobalgetaways · Lowell, Massachusetts, United States, Remote

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Hopesglobalgetaways's own form.

The reply lands in your private mailbox

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The clock on this job

Early applications get read.

12.3% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.3%7 days
  4. 19.3%14 days
  5. 35.6%30 days
  6. 57.8%60 days
This job: first seen 4 days ago

The posting

Position Overview

We are expanding our remote team and looking for friendly, detail-oriented individuals who enjoy helping others discover and organize memorable vacation experiences. As a Destination Support Advisor, you will assist clients with researching destinations, evaluating available options, and coordinating the details needed for their upcoming trips.

This is a beginner-friendly opportunity. Previous travel-industry experience is not required, and training, supplier resources, and ongoing education are provided.

Key Responsibilities

  • Discuss vacation interests, preferred destinations, travel dates, and budgets with clients
  • Research hotels, resorts, cruises, transportation, tours, excursions, and destination activities
  • Identify suitable options based on individual traveler preferences
  • Provide helpful destination and accommodation information to support client decisions
  • Coordinate selected travel arrangements through approved supplier platforms
  • Prepare reservation confirmations, schedules, itineraries, and important trip information
  • Assist with booking adjustments, special requests, and routine client questions
  • Follow up on outstanding details and upcoming travel deadlines
  • Review reservation information for accuracy
  • Maintain organized client and booking records
  • Participate in supplier training and destination education

What We Provide

  • 100% remote work opportunity
  • Flexible full-time and part-time scheduling
  • Comprehensive onboarding and beginner-friendly training
  • No previous professional travel experience required
  • Ongoing guidance and team support
  • Supplier and destination learning opportunities
  • Professional development and growth opportunities
  • Performance-based incentives and recognition
  • Qualifying travel discounts and industry benefits
  • Supportive virtual team environment

Qualifications

  • Strong communication and customer-service skills
  • Organized with excellent attention to detail
  • Comfortable researching and comparing different options
  • Ability to manage multiple client needs and deadlines
  • Comfortable learning online systems and digital tools
  • Dependable, resourceful, and adaptable
  • Strong follow-up and time-management skills
  • Self-motivated and able to work independently
  • Basic computer proficiency and reliable internet access
  • Must be at least 18 years of age
  • Must be legally authorized to work and reside in the United States, United Kingdom, Mexico, Australia, Spain, or another approved region
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