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Open nowFirst seen 3 days ago

Destination Support Advisor

Hopesglobalgetaways559 open roles

Where
Camden, New Jersey, United States, Remote
Work mode
Remote
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Your applicationOpen nowDestination Support AdvisorHopesglobalgetaways · Camden, New Jersey, United States, Remote
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The clock on this job

Early applications get read.

12.1% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.1%7 days
  4. 19.1%14 days
  5. 35.6%30 days
  6. 52.7%60 days
This job: first seen 3 days ago

The posting

Position Summary

We are growing our remote team and seeking motivated individuals who enjoy researching destinations, assisting customers, and keeping important details organized. As a Destination Support Advisor, you will help clients explore vacation possibilities and provide support as they move from initial ideas to completed arrangements.

This opportunity is open to applicants from a variety of professional backgrounds. Previous travel-industry experience is not required. Training, supplier education, and ongoing resources are provided to help you build your knowledge and confidence.

Key Responsibilities

  • Communicate with clients to understand destination interests, travel dates, vacation preferences, and budget considerations
  • Research hotels, resorts, cruises, transportation, tours, excursions, attractions, and vacation packages
  • Identify options that match each traveler's priorities and requested experiences
  • Provide helpful destination and service information to assist clients with their selections
  • Support the coordination of lodging, transportation, activities, and other requested arrangements
  • Work with approved supplier resources and reservation platforms
  • Organize confirmations, schedules, itinerary details, and applicable travel information
  • Monitor upcoming deadlines and follow up on information needed to finalize arrangements
  • Keep clients informed as reservations are completed or updated
  • Assist with routine modifications, cancellations, and special requests
  • Review names, dates, and booking information to help ensure accuracy
  • Maintain organized client records and reservation notes
  • Continue expanding destination and supplier knowledge through ongoing education

What We Provide

  • 100% remote opportunity within eligible regions
  • Flexible part-time and full-time scheduling
  • Beginner-friendly onboarding and training
  • No previous professional travel experience required
  • Ongoing team guidance and support
  • Supplier and destination education
  • Access to approved research and planning resources
  • Opportunities to develop customer service, research, and coordination skills
  • Professional development and growth opportunities
  • Performance-based incentives and recognition
  • Qualifying travel discounts and industry-related benefits
  • Supportive virtual team environment

Qualifications

  • Strong written and verbal communication skills
  • Professional and customer-focused approach
  • Good listening and interpersonal abilities
  • Strong organization and attention to detail
  • Ability to manage multiple client requests and priorities
  • Comfortable researching destinations and comparing options online
  • Willingness to learn reservation platforms and digital tools
  • Resourceful and adaptable when availability or plans change
  • Dependable follow-through and effective time management
  • Self-motivated and comfortable working independently
  • Basic computer proficiency and reliable internet access
  • Must be at least 18 years of age
  • Must be legally authorized to work and reside in the United States, United Kingdom, Mexico, Australia, Spain, or another approved regions
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