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Open nowFirst seen 4 days ago

Experience Coordination Specialist

Hopesglobalgetaways564 open roles

Where
Keene, New Hampshire, United States, Remote
Work mode
Remote
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Your applicationOpen nowExperience Coordination SpecialistHopesglobalgetaways · Keene, New Hampshire, United States, Remote

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Hopesglobalgetaways's own form.

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The clock on this job

Early applications get read.

12.3% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.3%7 days
  4. 19.3%14 days
  5. 35.6%30 days
  6. 57.8%60 days
This job: first seen 4 days ago

The posting

About the Opportunity

We are expanding our remote team and seeking motivated individuals who enjoy bringing details together, assisting customers, and creating smooth vacation-planning experiences. As an Experience Coordination Specialist, you will help clients move from an initial getaway idea to organized arrangements by researching options, coordinating requested services, and providing dependable follow-up.

This is a beginner-friendly opportunity with no previous travel-industry experience required. Training, supplier resources, and continued learning opportunities are provided.

What You'll Be Responsible For

  • Gather information about each client's vacation goals, dates, destination interests, preferences, and budget
  • Explore accommodations, resorts, cruises, transportation, tours, excursions, activities, and vacation packages
  • Evaluate available choices and match suitable options with individual traveler requests
  • Help clients understand available services and make informed planning decisions
  • Coordinate selected accommodations, transportation, activities, and other vacation components
  • Utilize approved supplier platforms and company resources when organizing arrangements
  • Compile reservation information into clear confirmations, schedules, and itinerary details
  • Monitor planning requirements, deadlines, and outstanding information
  • Maintain communication with clients and provide updates as arrangements progress
  • Help address routine reservation changes, scheduling adjustments, cancellations, and special requests
  • Review names, dates, and booking details to help identify potential errors
  • Maintain accurate records of client requests, communications, and active arrangements
  • Expand your knowledge through ongoing supplier and destination education

What This Opportunity Includes

  • Fully remote opportunity within eligible regions
  • Flexible part-time and full-time scheduling
  • Structured onboarding and training for beginners
  • No previous professional travel experience required
  • Continued team guidance and support
  • Supplier training and destination education
  • Access to approved research and coordination resources
  • Opportunities to strengthen communication, customer service, research, and planning skills
  • Professional development and potential growth opportunities
  • Performance-based incentives and recognition opportunities
  • Qualifying travel discounts and industry-related benefits
  • Supportive virtual team environment

What We're Looking For

  • Strong written and verbal communication abilities
  • Professional and service-oriented approach
  • Effective listening and interpersonal skills
  • Strong organizational and prioritization abilities
  • Careful attention to dates, details, and documentation
  • Ability to manage several client requests and planning tasks
  • Comfortable conducting online research and comparing information
  • Willingness to learn supplier platforms and digital systems
  • Adaptable when schedules, availability, or client preferences change
  • Resourceful approach to everyday questions and challenges
  • Dependable follow-through and good time-management habits
  • Ability to remain productive while working independently
  • Basic computer proficiency and reliable internet access
  • Must be at least 18 years of age
  • Must be legally authorized to work and reside in the United States, United Kingdom, Mexico, Australia, Spain, or another approved countries
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