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Open nowFirst seen 2 days ago

Guest Support Advisor

Hopesglobalgetaways559 open roles

Where
Woodbridge, New Jersey, United States, Remote
Work mode
Remote
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Your applicationOpen nowGuest Support AdvisorHopesglobalgetaways · Woodbridge, New Jersey, United States, Remote

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Hopesglobalgetaways's own form.

The reply lands in your private mailbox

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The clock on this job

Early applications get read.

11.8% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.1%1 day
  2. 4.4%3 days
  3. 11.8%7 days
  4. 18.5%14 days
  5. 35.5%30 days
  6. 45.1%60 days
This job: first seen 2 days ago

The posting

Position Summary

We are expanding our remote team and looking for friendly, service-focused individuals who enjoy assisting customers and keeping important details organized. As a Guest Support Advisor, you will help travelers navigate their vacation planning by researching requested options, coordinating arrangements, and providing dependable assistance as their trip approaches.

This is a beginner-friendly opportunity for individuals interested in customer service, hospitality, or vacation planning. Previous travel-industry experience is not required. Training and continued educational support are provided.

Your Responsibilities

  • Assist travelers with vacation inquiries by learning about their preferred destinations, dates, interests, and budget, then researching suitable accommodations, cruises, transportation, tours, activities, and packages.
  • Help clients review their options and coordinate requested services using approved supplier and reservation resources.
  • Organize booking information, confirmations, schedules, itinerary details, and important pre-departure requirements.
  • Provide responsive client support, communicate updates, follow up on pending items, and assist with routine reservation changes or special requests.
  • Review booking details for accuracy, maintain organized client records, and participate in ongoing supplier and destination education.

What You Can Expect

  • Fully remote opportunity with flexible part-time and full-time scheduling
  • Beginner-friendly onboarding and training with no previous travel experience required
  • Ongoing team support and access to supplier and destination education
  • Professional development and opportunities to expand your skills
  • Performance-based incentives and recognition opportunities
  • Qualifying travel discounts and industry-related benefits
  • Supportive and collaborative virtual team environment

Qualifications

  • Strong written and verbal communication skills
  • Friendly, helpful, and professional customer-service approach
  • Good organization, attention to detail, and time-management skills
  • Comfortable researching information and learning online systems
  • Ability to manage multiple requests and follow through on responsibilities
  • Adaptable and solution-focused when plans or priorities change
  • Self-motivated and comfortable working independently
  • Basic computer proficiency and reliable internet access
  • Must be at least 18 years of age and legally authorized to work and reside in the US, UK, Mexico, Australia, Spain, or other approved countries
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  2. 25 readers review it

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    The review screen in CV Rocket: how each CV was read, round by round.

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  4. Every reply, sorted

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    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
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