The posting
Our Company
Lancer Worldwide, a Hoshizaki Company, is an award-winning global leader in beverage dispensing. Through innovation and a commitment to dedication in action, we create products that benefit our customers worldwide and give them a distinct advantage in the marketplace. We offer our teammates the opportunity to grow personally and professionally, to contribute to the success of a dynamic organization, and to serve others in a manner that exceeds their expectations. We welcome talented, passionate, and highly motivated individuals to join our team.
Summary/Objective
The Regulatory Compliance Engineer is responsible for ensuring that the company’s beverage dispenser products comply with all applicable federal, state, and international regulations. This role involves leading regulatory changes, managing compliance processes, and maintaining up-to-date knowledge of regulatory changes that could impact the business. The Regulatory Compliance Engineer will work closely with cross-functional teams including engineering, quality assurance, legal, and operations to ensure compliance throughout the product lifecycle.
Key Performance Indicators
- Minimize Audit findings by maintaining accurate agency files
- Deliver new, or updated, Agency Files in accordance with agreed upon schedule.
- Collaborate with teams to ensure clear understanding of the requirements for specific Agency approvals.
Essential Functions
- Ensure products meet all relevant product safety requirements for their intended usage and market placement. Certifications may include UL (Underwriters Laboratories), CSA (Canadian Standards Association), IEC (International Electrotechnical Commission) standards, Electronic Immunities and Emissions (EMC, FCC and similar), as well as local regulations or deviations.
- Construct product safety technical files in support of agency approvals.
- Maintain certification as products change or enhancements are added (e.g., merchandising options, digital displays, IoT technology).
- Ensure products meet all relevant food safety requirements to ensure safety, product quality, and hygienic design of food-preparing products within the country for their intended usage and market placement. Certifications may include NSF standards, EC 1935/2004 regulations for materials and articles intended to meet food, China Food Safety Standards, and Japanese Food Safety Standards.
- Maintain and update food safety documentation and certifications.
- Conduct risk assessments and implement control measures to mitigate food safety hazards.
- Coordinate and schedule all compliance related testing with regulatory testing agencies and communicate requirements of those agencies with Engineering and other internal parties.
- Coordinate with suppliers and manufacturers to ensure compliance with product safety and food protection and sanitation standards and validate acceptability of supplier certification documents as they relate to our applications.
- Collaborate with product development teams to integrate safety and sanitation standards into product designs.
- Prepare and submit documentation required for product safety and food safety certification.
- Conduct regular audits and assessments to maintain product certification.
- Facilitate regulatory agency audits and respond to any findings.
- Track certification expiry dates and arrange renewals to prevent lapses in coverage.
- Provide response to regulatory agencies or customers regarding product information, issues, or regulatory approvals.
- Review marketing materials including product manuals as they relate to agency markings and regulatory compliance.
- Collaborate with Engineering to ensure changes needed for regulatory compliance are implemented into existing products through Engineering Change Requests (ECRs) and/or Engineering Change Orders (ECOs).
- Review submitted ECOs, ECRs, and Deviations to ensure compliance with regulatory requirements.
- Promote good manufacturing practices (GMP) in all manufacturing facilities.
- Identify opportunities for process improvements and efficiencies in compliance management.
- Implement best practices and innovative solutions to enhance compliance efforts.
- Develop and deliver training programs for employees on compliance standards and procedures.
- Foster a culture of compliance and continuous improvement within the organization.
Knowledge, Skills & Abilities
- Good command and understanding or working knowledge of basic regulatory frameworks, general regulatory and internal control requirements as well as industry knowledge in all aspects of compliance. Certifications may include UL (Underwriters Laboratories), CSA (Canadian Standards Association), IEC (International Electrotechnical Commission) standards, Electronic Immunities and Emissions (EMC, FCC and similar), as well as local regulations or deviations.
- Strong analytical and problem-solving skills.
- Excellent communication and interpersonal skills.
- Ability to work independently and as part of a team.
- Ability to multitask, reprioritize, and respond to urgent requests.
- Proficiency in compliance management software and tools.
- Ability to communicate in Spanish is desired.
Education & Experience
- Bachelor’s degree in Mechanical Engineering, Electrical Engineering, or a related field required.
- Minimum of 5 years of experience in compliance management required within the manufacturing of food/beverage equipment industry.
- In-depth knowledge of NSF, UL, IEC, EC 1935/2004 regulations required.
- Certification in compliance, such as NSF’s Food Equipment Credentialing Exam or equivalent preferred.
- Experience with ISO 9001 (Quality Management Systems), ISO 14001 (Environmental Management Systems), or similar standards preferred.
- Project management experience preferred.
- Knowledge / experience working with ERP and PLM software
Work Environment
This job operates in a combination of lab and professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers and documentation storage systems. While performing the duties of this job, the employee is occasionally exposed to moving mechanical parts, fumes or airborne particles, toxic or caustic chemicals and vibration. The noise level in the work environment is usually moderate.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk or hear. The employee must occasionally lift or move up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus.
Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Notice To Third Party Agencies Please note that LANCER does not accept unsolicited resumes from recruiters or employment agencies. In the absence of a signed Recruitment Fee Agreement, LANCER will not consider or agree to payment of any referral compensation or recruiter fee. In the event a recruiter or agency submits a resume or candidate without a previously signed agreement, LANCER explicitly reserves the right to pursue and hire those candidate(s) without any financial obligation to the recruiter or agency. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of LANCER.
EEO Statement Lancer provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
