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Open nowPosted 3 days ago

Hotel Operation Manager

HOTEL DE SINGAPORE PTE. LTD.

Pay
SGD 6,000 – SGD 7,500 a month
Where
Singapore
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Your applicationOpen nowHotel Operation ManagerHOTEL DE SINGAPORE PTE. LTD. · Singapore
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  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on HOTEL DE SINGAPORE PTE. LTD.'s own form.

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The clock on this job

Early applications get read.

12.3% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.3%7 days
  4. 19.3%14 days
  5. 35.6%30 days
  6. 57.8%60 days
This job: posted 3 days ago

The posting

Responsibilities

- Oversee daily hotel operations, including Front Office, Housekeeping, Food &Beverage, Engineering, Security and outsource managed services.

- Manage operational teams to ensure smooth operations and maintain high service standards.

- Monitor guest satisfaction and handle guest feedback and complaints professionally.

- Oversee staff scheduling, manpower planning and daily operational coordination to optimize workforce deployment.

- Supervise and mentor team members to maintain service quality, operational standards and productivity targets.

- Monitor operational costs and implement improvements to enhance efficiency and control expenses.

- Coordinate staff training, onboarding and performance monitoring.

- Liaise with contractors and outsourced service providers to ensure service quality and compliance with operational requirements.

- Identify and resolve operational issues promptly to minimize disruptions.

- Ensure hotel facilities, services and operations comply with company policies and safety standards.

- Respond effectively to operational emergencies, unexpected situations and manpower shortages.

- Maintain clear communication and coordination between operational departments and hotel management.

- Work closely with the Hotel Manager or General Manager to achieve operational goals.

- Perform other duties as assigned by management.

Requirements:

- Proven experience as Supervisor or similar role

- Experience managing multi-hotel operations will be an advantage

- Excellent communication and interpersonal skills.

- Organizational and leadership abilities

- Self-motivated with a results-driven approach

- Problem-solving skills

Posting text belongs to the employer. Removal requests: contact us.

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