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Open nowPosted 7 days ago

Server - Noggin Room

Hotel Investment Services22 open roles

Where
Petoskey, MI, US
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Your applicationOpen nowServer - Noggin RoomHotel Investment Services · Petoskey, MI, US

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Hotel Investment Services's own form.

The reply lands in your private mailbox

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The clock on this job

Early applications get read.

12.3% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.3%7 days
  4. 19.3%14 days
  5. 35.6%30 days
  6. 58.1%60 days
This job: posted 7 days ago

The posting

Department: Food & Beverage

Reports to: General Manager

Job Type: Part Time

Job Summary:

Servers at The Noggin Room are vital to ensuring that our guests receive a positive, memorable dining experience. You will be responsible for taking orders, serving food and beverages, and maintaining a clean and welcoming atmosphere for our guests. From the moment guests take their seats, to their goodbyes as they leave, excellent service is key!

Duties & Responsibilities:

  • Prepare the server stations and dining room for service
  • Welcome guests with a warm, friendly demeanor.
  • Assist in seating guests and providing them with menus.
  • Get them settled with waters, drinks etc., and communicate any specials or promotions.
  • Explain menu items, ingredients, and preparation methods to guests. Ask about food allergies.
  • Make recommendations based on guests' preferences and dietary restrictions.
  • Take accurate food and beverage orders from guests and enter them into the POS system.
  • Answer any questions regarding the menu, including allergies or special requests.
  • Coordinate with the kitchen staff to ensure the table’s orders are prepared and delivered on time and together.
  • Serve food and beverages promptly and efficiently, ensuring accuracy and good presentation, and timed so the entire table is served within a reasonable time frame.
  • Check on guests during their visit to ensure satisfaction and address any requests or concerns.
  • Refill drinks, clear plates, and reset tables to maintain a clean and organized dining area.
  • Provide attentive and personalized service, anticipating guests' needs.
  • Handle guest complaints or concerns professionally and bring issues to management when necessary.
  • Present bills to guests and handle payment transactions accurately and quickly.
  • Collaborate with fellow servers, hosts, and kitchen staff to ensure smooth service and facilitate a positive work environment.
  • Assist colleagues during busy periods or when needed.
  • Participate in pre-shift meetings and training sessions as required.

Qualifications:

  • Must be at least 18 years old
  • At least 2 years previous experience in a restaurant required
  • Excellent communication and interpersonal skills.
  • Positive attitude, enthusiasm for the hospitality industry.
  • Ability to work in a fast-paced environment while maintaining composure.
  • Strong multitasking and time management abilities.
  • Attention to detail, ensuring accurate order-taking and payment processing.
  • Knowledge of food and beverage menus, including dietary restrictions and allergies.
  • Basic math skills for handling payments and calculating tips.
  • Flexibility to work in shifts, including evenings, weekends, and holidays.
  • Physical stamina to stand, walk, and carry trays for extended periods.

License/Certification

  • Must possess, or be able to obtain, alcohol and food safety certifications (ServSafe or equivalent)

Benefits:

  • Part Time Benefits: Earned Sick Time (based on eligibility) - 401k with match – Dining and Lodging Discounts
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