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Open nowPosted 8 days ago

Leitung Rezeptionist 100%

Hotel UTO KULM AG

Where
Stallikon, ZH, Switzerland
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Your applicationOpen nowLeitung Rezeptionist 100%Hotel UTO KULM AG · Stallikon, ZH, Switzerland

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Hotel UTO KULM AG's own form.

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The clock on this job

Early applications get read.

13.5% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.3%1 day
  2. 4.6%3 days
  3. 13.5%7 days
  4. 21.8%14 days
  5. 36.6%30 days
  6. 58.9%60 days
This job: posted 8 days ago

The posting

Reibungsloser Ablauf am Empfang inkl. check in & check out sowie Gästebetreuung und -beratung in allen Belangen, welche das Hotel UTO KULM und den Uetliberg betreffen

Bedienen des Hotelsystems Opera Cloud Sicherstellung der Einhaltung von Standards und Prozessen an der Rezeption Ansprechpartner für alle Anliegen, Beschwerden und Wünsche der Gäste Sämtliche Korrespondenz rund um den Hotelgast Zimmerreservationen inkl. Zimmereinteilung und Optimierung Leitung und Motivation des Rezeptionsteams Erstellen des Dienstplans mit Mirus Verwaltung von Zimmerbuchungen und Stornierungen Überwachung der Zimmerpreise und Zimmerkontingente Preisanpassung Yield Management Abrechnung, Kontrolle und Überwachung der Einnahmen und Ausgaben an der Rezeption Enge Zusammenarbeit mit anderen Abteilungen (Housekeeping, F&B, Technik etc.), um einen reibungslosen Ablauf zu gewährleisten Tägliche Übergaben und Briefings mit dem Rezeptionsteam und anderen Abteilungen Überwachung der Sauberkeit und des Erscheinungsbildes des Empfangsbereiches Professioneller Umgang mit Beschwerden und Problemen der Gäste

Anforderungsprofil: ​​​​​Abgeschlossene Ausbildung in der Hotellerie oder eine vergleichbare Qualifikation Mehrjährige Erfahrung an der Rezeption, idealerweise in einer leitenden Position Sichere Kenntnisse mit der Hotelsoftware Opera Cloud und MS Office. Verhandlungssichere Deutsch- und Englischkenntnisse; weitere Sprachen sind von Vorteil Erfahrung in der Führung und Motivation eines Teams sowie ausgeprägte Kommunikations- und Organisationsstärke Hohe Serviceorientierung, Flexibilität und Problemlösungskompetenz Sicher im Umgang mit Buchungen, Abrechnungen und Tagesabschlüssen Belastbarkeit und Verantwortungsbewusstsein auch in stressigen Situationen Bereitschaft zu Schicht- und Wochenendarbeit sind für dich selbstverständlich

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