The posting
HBX Group is the world’s leading technology partner, connecting and empowering the world of travel. We’re game-changers, disruptors, the people who bring together local and global brands in accommodation, transport, activities and payments through our network of 300,000 hotels worldwide, 60,000 hard to reach high value clients such as tour operators, travel agents and loyalty schemes across 140 source markets. We are tech-driven, with a customer-first philosophy, and commercial teams whose knowledge and relationships on the ground are second to none. And of course we have an amazing team! Our people, Team HBX Group, are the beating heart of the company who we encourage to ‘move fast, dream big and make the difference’ every day. In fact, we believe that it is tech + data + people that truly sets us apart in the market, alongside our ‘global approach, local touch’ mentality. We’re headquartered in Palma, Mallorca and employ around 3,500 people worldwide.
JOB DESCRIPTION:
About Us HBX Group is the world’s leading technological partner, connecting and empowering the world of travel. We’re game-changers, disruptors, the people who bring together local and global brands in accommodation, transport, activities and payments through our network of 300,000 hotels worldwide, 60,000 hard-to-reach high-value clients such as tour operators, travel agents and loyalty schemes across 140 source markets. We are tech-driven, with a customer-first philosophy, and commercial teams whose knowledge and relationships on the ground are second to none. And of course, we have an amazing team! Our people, Team HBX Group, are the beating heart of the company who we encourage to ‘move fast, dream big and make the difference’ every day. In fact, we believe that it is tech + data + people that truly sets us apart in the market, alongside our ‘global approach, local touch’ mentality.
Job Summary
The Sourcing Knowledge & Training Partner is responsible for designing, delivering, and continuously improving training that enables sourcing teams to operate with confidence, efficiency, and consistency. This role builds capability across global sourcing communities by creating high‑quality learning content, supporting adoption of new tools and processes, and championing modern, digital learning solutions.
Key Responsibilities
- Design and create clear, relevant, and engaging training materials focused on sourcing processes, ways of working, and commercial tools.
- Ensure all materials support consistent understanding and effective performance across global sourcing teams.
- Translate complex processes into simple, digestible formats suitable for diverse learning audiences.
- Deliver virtual and in‑person training sessions to the global sourcing community.
- Drive strong adoption of new processes, tools, and behaviors through engaging facilitation and tailored learning methods.
- Monitor learner feedback to continuously refine training delivery.
- Assess capability gaps and identify training needs across sourcing teams.
- Lead the implementation of automation, AI‑driven solutions, and productivity enhancements that modernize and streamline sourcing activities.
- Ensure training initiatives support the broader sourcing and organizational strategy.
- Partner with subject matter experts to accurately translate complex sourcing processes and tool requirements into high‑quality learning content.
- Maintain consistency, accuracy, and brand alignment across all training assets.
- Lead periodic reviews to ensure materials remain current and reflective of best practices.
- Act as the expert and primary user of internal e‑learning authoring tools and platforms.
- Build engaging digital modules, simulations, or micro‑learning as part of a modern learning experience.
- Recommend improvements to existing learning tools or evaluate new technologies that elevate the learning ecosystem.
Required Skills & Experience
- Experience designing and delivering training within sourcing, procurement, or commercial operations.
- Strong instructional design capability with the ability to simplify complex information.
- Excellent facilitation skills for both virtual and in‑person learning environments.
- Ability to collaborate effectively with SMEs, stakeholders, and global teams.
- Comfort with digital learning tools and e‑learning authoring platforms.
- Exposure to automation or AI‑enabled workflows in sourcing or procurement.
- Experience working with global teams across multiple time zones.
- Knowledge of learning management systems (LMS) and learning technology trends.
At HBX Group, we believe that diversity drives innovation and makes travel a force for good. We're committed to creating an inclusive workplace where everyone feels valued and respected, embracing different backgrounds, perspectives and talents. Join us and be part of a team where diversity and equal opportunities really do make a difference.
You will have the opportunity to work for a company that is going through significant change in becoming the world´s leading travel services provider. We are looking for people that are ready to ride the wave in this exciting journey.
As well as an attractive benefits package you will be able to work:
- Within an innovative, engaging and multicultural environment.
- Have the opportunity to build strong and lasting business relationships and friendships from around the world.
- Have the opportunity in developing your career locally or within one of our beautiful working locations across the globe.
