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Open nowPosted 18 days ago

Customer Success Specialist - Opportunities for Candidates with Disabilities

HotelRunner3 open roles

Where
Izmir, Turkey
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Your applicationOpen nowCustomer Success Specialist - Opportunities for Candidates with DisabilitiesHotelRunner · Izmir, Turkey

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on HotelRunner's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

9.0% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 1.8%1 day
  2. 3.9%3 days
  3. 9.0%7 days
  4. 15.5%14 days
  5. 34.1%30 days
This job: posted 18 days ago

The posting

About HotelRunner

HotelRunner is a technology-driven hospitality SaaS company helping hotels increase visibility, efficiency, and revenue through smart digital solutions.

About The Job

  • Manage end-to-end implementation and training processes for HotelRunner PMS and Channel Manager products
  • Provide fast, solution-oriented, and clear responses to customer requests
  • Execute support and implementation processes in line with defined SLA timelines
  • Accurately track and document all processes through Salesforce CRM
  • Foster strong cross-functional communication and collaboration across teams
  • Maintain the highest level of customer satisfaction and follow up with post-process feedback

Requirements

  • High school or Bachelor’s degree graduate
  • Registered with the Turkish Employment Agency (İŞKUR) with a disability degree of 40% or above
  • Self-learner, able to work independently, and a strong team player
  • Experience in call center and/or customer relations
  • English proficiency (preferred)
  • Residing in İzmir

What is in it for you?

You will focus on what you do best, we'll take care of the rest!

  • USD based salary
  • Private Health Insurance
  • Monthly food card allowance
  • Transportation support
  • ICF Coaching
  • A MacBook and all the necessary equipment
  • Unlimited coffee, drinks & Free snacks all and every day
  • A day off on your birthday
  • HotelRunner Superb Welcome Kit
  • A fun office full of creative and dynamic people
  • We share some common passions; our motorcycle club is just one of them
  • We are running with the idea of “Choose a character to work with, develop your skills”, so the training opportunities are open for every member of the team
  • Being a part of results-oriented multinational teams
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  1. A CV for this posting

    Written against HotelRunner's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on HotelRunner's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    HotelRunner's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

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  6. The interview in your calendar

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    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
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3×

more interviews than doing it yourself with ChatGPT.

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  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

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The numbers game

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