The posting
Job Title: Club Manager Pay type: Salary Pay Rate: $45,000 - $52,000 annually
Planet Fitness is one of the largest and fastest-growing franchisors and operators of fitness centers with over 2,600 clubs and growing! Its mission is to provide a high-quality experience in a welcoming, non-intimidating environment called the “Judgment Free Zone.” Houston Fitness Partners is a leading independently owned franchisee of Planet Fitness. You’ll be joining a team that values: • People-we genuinely care about our team + members • Fun- we enjoy the work • Honesty- we lead with integrity • Accountability- we own the outcome • Drive- we take initiative
Characteristics that will make you the perfect fit for our Club Manager:
Essential Duties & Responsibilities:
- Effectively recruit, hire, train and develop a high performing staff consisting of Assistant
- Managers, Member Service Representatives, and Fitness Instructor.
- Lead by example and maintain a welcoming atmosphere for all members, prospective members and guests and ensure staff follow superior customer service guidelines.
- Monitor and oversee employee payroll and scheduling ensuring the club is adequately staffed at all times.
- Ensure that all issues within the club and online, involving both employees and members, are addressed in an appropriate, respectful, and timely manner.
- Manage disciplinary/termination activities. Prepare all HR related forms and send to Corporate HR team in timely manner.
- Involved in all front desk related activities including answering phones in a friendly manner, assisting members with a variety of tasks, checking in members, new member sign-up. Touring perspective. Facilitate all member requests, issues, and questions.
- Ensure prompt opening/closing of gym following proper protocols.
- Oversee cleanliness and maintenance of facility including taking responsibility for largest section of cleaning daily.
- Ensure safety of employees, members, and club property.
- Determine and communicate equipment repair in a timely manner.
- Manage marketing efforts by ensuring that staff are aware and trained on all marketing promotions to meet or exceed revenue goals.
- Responsible for completing reports (weekly, monthly, annually).
- Subject to work at any Planet Fitness location within Houston Fitness Partners franchise.
Minimum Skills:
- Superior customer service skills, preferably in the fitness industry.
- Experience working as an Assistant Manager at Planet Fitness is a plus.
- Exceptional leadership, diplomacy and listening skills.
- Basic computer proficiency (Microsoft Office).
- Strong problem resolution skills, hardworking, enthusiastic, and energetic!
Minimum Qualifications:
- Must be 18 years of age or older.
- High school diploma/GED equivalent required.
- Ability to pass a background check.
- Willing to become CPR/AED Certified prior to gaining employment and maintain your certification while employed.
Physical Demands of the Club Manager:
- Continual standing and walking throughout the club to accomplish tasks during shift.
- Ability to work 3rd shift (overnight) alone, in the event overnight staff is unavailable
- Must be able to lift up to 50 pounds.
- Will encounter toxic chemicals during shift.
- Frequent cleaning and sanitizing of equipment and facilities.
- Some bending, twisting, and reaching are required to accomplish tasks.
Benefits of Joining Our Team:
- Medical, Dental, and Vision Insurance for Full-time staff (work a minimum of 30 hours per week).
- 401(k) plan eligible after 12 months of employment.
- Free PF Black Card gym membership.
- Opportunities for growth
- 15 days of Paid Time Off (PTO) annually and select holidays
