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Open nowPosted 16 days ago

Telephonist

Howden25 open roles

Where
United Kingdom, Amersham, United Kingdom, Birmingham, United Kingdom, Bristol, United Kingdom, Cheltenham, United Kingdom, Glasgow, United Kingdom, Guildford, United Kingdom, Leeds, United Kingdom, Liverpool, United Kingdom, London, United Kingdom
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Your applicationOpen nowTelephonistHowden · United Kingdom, Amersham, United Kingdom, Birmingham, United Kingdom, Bristol, United Kingdom, Cheltenham, United Kingdom, Glasgow, United Kingdom, Guildford, United Kingdom, Leeds, United Kingdom, Liverpool, United Kingdom, London, United Kingdom

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Howden's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

13.8% of postings close within 7 days. Measured by our own scanner across the market. Howden postings stay open a median of 11 days.

Share of postings closed within
  1. 2.2%1 day
  2. 4.7%3 days
  3. 13.8%7 days
  4. 22.3%14 days
  5. 37.8%30 days
  6. 59.0%60 days
This job: posted 16 days ago

Howden median: 11 days open

The posting

Job Description

Join us at a genuinely exciting moment for Central Operations. As part of the rapidly growing Howden employee benefits business, opportunities for development have never been stronger. We are investing in our people, our teams and our operating model, creating clear routes for progression and long rewarding careers.

Responsibilities

  • Act as the first point of contact for customers, clients and partner organisations; communicating

effectively and efficiently

  • Answer a high volume of calls and maintain a rapid response rate to agreed standards
  • Operate the central switchboard in a prompt, professional and pleasant manner
  • Report any faults in the switchboard internal call system and any systems connected to the telephone

software.

  • Implement and apply business continuity procedures during the failure of the switchboard
  • Manage email enquiries

We would love to hear from you if you have:

  • A good knowledge of Microsoft Office (Outlook, Word).
  • Experience of telephony or switchboard systems
  • Previous experience working in Customer Services or Hospitality

What's in it for you:

  • Competitive discretionary annual bonus.
  • Core benefits including life assurance of four times salary, income protection of 75% of salary for up to five years, and single private medical insurance cover.
  • A generous pension scheme with 5% employee contributions matched by a 10% employer contribution.
  • 25 days' annual leave, increasing to 27 days after five years' service.
  • Access to the Howden flexible benefits programme, offering a wide range of benefits and discounts to support your wellbeing, family life and lifestyle.
  • The opportunity to be part of a growing global business where career development, collaboration and innovation are encouraged.

Accessibility

If you require reasonable adjustments or want more information on accessibility, please let us know

Follow Howden on LinkedIn

We kindly ask recruitment agencies to not send speculative CVs. Should we need assistance, we will reach out. All enquiries should be directed to [email protected]

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  1. A CV for this posting

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  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on Howden's form

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    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    Howden's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

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  5. Reply with AI

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    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
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3×

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  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

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