Skip to content
CV Rocket
Get started
How it worksThe enginePricingBlogContactSign in

Open nowPosted 4 days ago

Supervisor, HR Support Center

hpinc30 open roles

Where
Tulsa OK USA
Get the CV for this job

From $25 per CV, paid once. No subscription.

Your applicationOpen nowSupervisor, HR Support Centerhpinc · Tulsa OK USA

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on hpinc's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

12.1% of postings close within 7 days. Measured by our own scanner across the market. hpinc postings stay open a median of 4 days.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.1%7 days
  4. 19.1%14 days
  5. 35.6%30 days
  6. 52.7%60 days
This job: posted 4 days ago

hpinc median: 4 days open

The posting

At H&P, our people are our strength.

JOB SUMMARY:

The Supervisor, HR Support Center serves as the Company's subject matter expert for HRIS support, troubleshooting, training, and end-user experience. This role provides advanced functional expertise across global HR systems, partners closely with Field Operations, HR, Payroll, IT, Finance, and business leaders to resolve complex issues, drive process improvements, and enhance system utilization.

This position leads a global HR support team located in the United States and India. The role is responsible for ensuring consistent HR service delivery, developing team capabilities, maintaining data integrity, and supporting strategic HR initiatives across a global workforce.

RESPONSIBILITIES:

The following items represent the essential functions and accountabilities for this position. This description is not meant to be all inclusive nor to prevent other duties from being assigned when necessary. Responsibilities may change at any time with or without notice. Regular and reliable attendance is essential and required in performance of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.

  • Serve as the primary global HRIS functional expert and escalation point for complex system-related issues.
  • Troubleshoot and resolve employee data and workflow issues in the HR system, partnering with Field Operations, HR, Payroll, IT, Finance, and external vendors.
  • Develop and deliver HRIS training programs, user guides, job aids, and process documentation for HR, managers, and employees.
  • Lead HRIS user adoption initiatives and identify opportunities to improve system utilization and employee experience.
  • Maintain HR data integrity through audits, validation processes, and continuous monitoring of data quality.
  • Support implementation, testing, upgrades, releases, and enhancements for HR technology platforms.
  • Analyze HR processes and recommend solutions to improve efficiency, compliance, reporting accuracy, and service delivery.
  • Develop, monitor, and report on HR Support Center service metrics, case volumes, trends, and performance indicators.
  • Manage and develop a global HR support team (US and India).
  • Provide leadership, coaching, performance management, workload prioritization, and career development for direct reports.
  • Establish service standards and ensure timely, high-quality resolution of employee and manager inquiries.
  • Support employee relations (tier 1), performance management, organizational changes, policy interpretation, and other HR Generalist activities.
  • Partner with HR Business Partners and business leaders to address workforce and employee support needs.
  • Ensure compliance with applicable employment laws, company policies, data privacy requirements, and internal controls.
  • Participate in and lead cross-functional projects supporting HR transformation, process optimization, and organizational effectiveness.

KNOWLEDGE, SKILLS, & ABILITIES

  • Strong customer service orientation and commitment to continuous improvement.
  • Advanced proficiency with HR technology platforms (i.e., Workday).
  • Advanced HRIS functional expertise with the ability to diagnose and resolve complex system issues.
  • Advanced knowledge of HR operations, employee lifecycle processes, and service delivery models.
  • Advanced analytical and problem-solving skills with the ability to identify root causes and implement sustainable solutions.
  • Advanced reporting and data analysis capabilities utilizing HR systems and reporting tools.
  • Strong understanding of HR data governance, security, and privacy principles.
  • Demonstrated ability to lead geographically dispersed teams across multiple time zones.
  • Strong project management and change management skills.
  • Excellent verbal, written, facilitation, and presentation skills.
  • Ability to build effective partnerships with Field Operations, corporate functions, and other business stakeholders.
  • Ability to manage multiple priorities in a fast-paced, global environment.
  • High level of professionalism, discretion, and confidentiality.

EDUCATION & EXPERIENCE

  • Bachelor's degree in HR, Business, Information Systems, or a related field preferred.
  • Minimum of 7-10 years of progressive Human Resources experience.
  • Minimum of 3-5 years of experience supporting and administering Workday.
  • Minimum of 2 years of people leadership experience preferred.
  • Experience managing or coordinating global HR operations and support functions preferred.
  • Experience partnering with Field Operations, IT, Payroll, Finance, and third-party vendors on system enhancements, implementations, or integrations preferred.
  • Professional certifications such as SHRM-CP, SHRM-SCP, PHR, SPHR, or comparable HR/HRIS certifications preferred.
  • Professional certifications such as lean six sigma belt (green or black), lean, certified process improvement professional (CPIP), or change management (i.e., Prosci Change Management Certification) preferred.
  • Experience working with global teams and cross-cultural business environments preferred. Ability and willingness to travel domestically and internationally, including periodic travel to India.

TRAVEL:

Required

At least once every 2 years to India for a week or two

Goa, India

WORKING RELATIONSHIPS/CONTACTS:

80% Internal-facing (e.g., office, field, etc.) –Field Operations, HR, Payroll, IT, Finance, and business leaders.

20% External-facing (e.g., customers, vendors, government agencies, etc.) – vendors and US government and state agencies.

Supervision of Others – Yes or No.

Thank you for your interest in joining our team!

From $25, paid onceGet the CV for this job

What happens when you press

One press. We do the rest.

  1. A CV for this posting

    Written against hpinc's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on hpinc's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    hpinc's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
Get the CV for this job

From $25 per CV, paid once. No subscription.

Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

Get the CV for this job

From $25 per CV, paid once. No subscription.

The numbers game

More applications. More interviews.

Every application goes out with its own CV, written for that posting and paid once. Send enough of them and the law of large numbers finds you the job.

Get the CV for this job
By hand5–10
With CV Rocket100
applications a day

Nearby

Live postings like this one

Same employer first, then the same role elsewhere.

Before you press

Straight answers

Get the CV for this job

From $25 per CV, paid once. No subscription.

What if my background isn't good enough?

We make the most of the background you have. The CV uses every piece of relevant proof your profile holds, and one of the 25 readers reads your whole profile and flags what the CV left out.

Do you really apply for me?

Yes, on the employer's own form, the hardest ones included. Where a question needs you, you answer it right there and AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

Is it a subscription?

No. You pay once per CV, from $25. Every application goes out with its own CV, written for that posting.

One job. One CV.
Paid once.

Pick the posting you want. We write for it, apply for you and catch the reply.

Get the CV for this job

From $25 per CV, paid once. No subscription.