Unemployment Claims Specialist

It's fun to work in a company where people truly BELIEVE in what they're doing!

We're committed to bringing passion and customer focus to the business.

Position Summary

Oversee unemployment insurance function on behalf of HR-1 customers to control unemployment insurance costs.

As the Unemployment Claims Coordinator you'll help manage day-to-day activities related to unemployment claims, including:

• Communicate with HR-1 customers to collect information related to employee separations
• Reviewing unemployment insurance claims and state agency correspondence
• Gather and organize information from HR-1 systems as well as customer locations and departments
• Complete responses to unemployment agencies regarding claims and fact-finding requests
• Track claim deadlines, schedule hearings, and record determinations.
• Maintain accurate and organized unemployment claim files
• Assisting with the preparation of documentation for unemployment hearings and appeals
• Prepare reports and track claim activity

Additional Responsibilities:

• Conduct research on state, local, and federal laws, as directed by Compliance Leadership.
• Produce and maintain reports and HR-related data for decision-making.

Qualifications:

• At least one year experience in a business/professional role
• Strong attention to detail and ability to meet tight deadlines.
• Detail oriented and capable of independent work
• Excellent research and analytical skills.
• Experience with HR information systems
• Ability to handle sensitive employee matters with confidentiality and discretion.

Preferred:

• Bachelor's degree in Human Resources, Business Administration, or a related field.
• 2+ years’ experience in unemployment claims management
• Advanced proficiency in Microsoft Excel or other data analysis tools.

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!