The posting
Are you a dynamic retail leader with a passion for beauty, coaching, and driving commercial success?
If you thrive in a vibrant, high-energy atmosphere and love turning customer engagement into measurable retail success, this is your stage to shine!
What You’ll Be Doing
1. People Management & Leadership
- Partner closely with the HR team to source, recruit, and retain top retail talent while keeping turnover and absenteeism in check.
- Ensure seamless onboarding for new joiners, collaborate with the Training department on tailored development plans, and support individual career paths.
- Drive individual and store KPIs alongside the Country Manager, conduct regular performance reviews, and provide continuous, constructive coaching.
- Lead daily shift briefings, design smart store rosters aligned with foot traffic trends, enforce brand grooming/behavior standards.
2. Sales Management & Profitability
- Take charge of daily store operations to maximize sales and profitability while ensuring every customer receives exceptional service.
- Communicate daily targets and hourly achievements during briefings, champion key product launches, and stay hands-on on the sales floor.
- Monitor direct competitor activities, analyze weekly/monthly sales performance, manage store costs closely, and monitor the Profit & Loss statement.
3. Customer Service, Merchandising & Operations
- Cultivate relationships with loyal shoppers, drive CRM membership recruitment, and maintain pristine Mystery Shopper standards across the team.
- Ensure flawless visual merchandising following global guidelines, maintain a pristine sales floor and stockroom, minimize inventory shrinkage, and partner with the Supply Chain team.
- Enforce strict cash-handling and shortage-prevention procedures, manage store audits seamlessly, and execute weekly action plans.
What We’re Looking For
- Proven leadership background in store management, retail operations, or a similar fast-paced consumer environment.
- Strong business acumen paired with exceptional people leadership and coaching abilities.
Why Join Us?
- Shape the careers of your team members while driving high-impact commercial outcomes.
How to Apply
Ready to lead, inspire, and drive retail excellence? Submit your resume and step into the spotlight with us today!
📧 Email your resume to: [email protected]
Ho Yu Qing Deborah (R1104551)
Crew by HRnet | HRnet Ventures Pte Ltd | EA Licence No: 24C2435
We regret that only shortlisted candidates will be notified.



