The posting
Salary: From $6,000 per month Industry: Retail / Beauty / Cosmetics Employment Type: Full-Time
Job Highlights
- Attractive salary from $6,000 per month
- Leadership opportunity with a leading beauty retail brand
- Drive store performance, team development, and exceptional customer experiences
- Fast-paced and dynamic retail environment
Job Description
We are seeking an experienced and results-driven Store Manager to oversee the overall operations of a leading beauty and cosmetics retail store. The ideal candidate is a strong people leader with proven experience managing large retail teams, driving sales performance, and delivering outstanding customer service.
Key Responsibilities
1. Store Operations & Sales Performance
- Oversee daily store operations to achieve sales targets, profitability, and business objectives.
- Monitor sales performance and KPIs, implementing action plans to maximise revenue and productivity.
- Analyse sales trends, store performance, and competitors’ promotional activities to identify growth opportunities.
- Monitor store expenses and profitability, including profit and loss performance.
- Lead by example on the sales floor to drive sales and deliver excellent customer experiences.
2. Team Leadership & Development
- Lead, motivate, and manage a team of at least 20 retail staff to achieve store objectives.
- Support recruitment, onboarding, training, and retention of store employees.
- Conduct regular team briefings, performance reviews, and coaching sessions to improve individual and team performance.
- Plan staff rosters according to store traffic and business needs.
- Foster a positive team culture while ensuring compliance with grooming standards, company policies, and store procedures.
3. Customer Experience & Relationship Management
- Ensure consistently high standards of customer service throughout the store.
- Build strong customer relationships and drive customer loyalty and membership recruitment.
- Handle customer feedback and complaints professionally and effectively.
- Ensure the team consistently delivers service excellence in line with established customer service standards.
4. Merchandising & Inventory Management
- Maintain excellent store presentation, product displays, and visual merchandising standards.
- Ensure shelves are replenished and testers, fixtures, and price labels are properly maintained.
- Oversee stocktaking, inventory accuracy, stock replenishment, and loss prevention.
- Coordinate with relevant internal teams to resolve stock-related issues.
5. Cash Management & Compliance
- Ensure proper cash handling, till operations, and daily cash reconciliation procedures.
- Maintain accurate store records and ensure compliance with company policies and audit requirements.
- Implement operational procedures and follow up on action plans to maintain store standards.
Requirements
- Minimum 3–5 years of experience in retail management, preferably within the beauty, cosmetics, or premium retail industry.
- Proven experience managing a team of at least 20 staff.
- Strong track record in achieving sales targets and driving store performance.
- Solid knowledge of store operations, inventory management, merchandising, and customer service.
- Excellent leadership, communication, coaching, and problem-solving skills.
- Strong commercial acumen with the ability to analyse sales performance and implement effective business strategies. 📩 Apply Now Send your resume (MSWord format) to: 📱 WhatsApp / Telegram: 8509 0409 Please include your availability, notice period and expected salary in your application. Only shortlisted candidates will be notified. — Annie Hoang(R25158747) CREW by HRnet |HRnet Ventures Pte Ltd EA24C2435



