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Open nowFirst seen 5 days ago

Collections & Disputes Specialist | Shared Services

HRTX1,628 open roles

Where
Taguig, Metro Manila, Philippines
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Your applicationOpen nowCollections & Disputes Specialist | Shared ServicesHRTX · Taguig, Metro Manila, Philippines

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on HRTX's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

12.3% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.3%7 days
  4. 19.3%14 days
  5. 35.6%30 days
  6. 58.1%60 days
This job: first seen 5 days ago

The posting

Work Schedule: Monday to Friday, Day Shift; Onsite Location: BGC, Taguig

Key Responsibilities:

  • Manage daily operations for assigned customer accounts by tracking performance and reviewing financial data to meet collection goals
  • Reduce exposure to bad debt by proactively following up on overdue receivables and assisting with order management when necessary
  • Promptly escalate major account concerns or high-impact disputes to management to mitigate potential revenue risks
  • Address customer inquiries across various communication channels in a timely and professional manner
  • Assist with monthly and annual closing activities to support accurate financial reporting
  • Update and maintain process documentation, SOPs, and account portfolio guides; provide training support when required
  • Recommend and implement improvements to enhance collections and dispute resolution processes
  • Ensure adherence to internal controls, SOX compliance, and applicable legal and regulatory requirements
  • Contribute to special projects and perform additional responsibilities as assigned

Qualifications:

  • At least 3-5 years of experience in accounting, finance, or a related field
  • Advanced Excel skills and hands-on experience with SAP
  • Experience collaborating with global stakeholders
  • Strong written and verbal communication abilities
  • Lean Six Sigma certification is a plus
  • Background in data management and process improvement initiatives is an advantage
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One press. We do the rest.

  1. A CV for this posting

    Written against HRTX's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on HRTX's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    HRTX's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

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  6. The interview in your calendar

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    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
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Why it works

3×

more interviews than doing it yourself with ChatGPT.

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  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

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The numbers game

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