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Open nowFirst seen 5 days ago

Customer to Cash (CTC) Associate Director | Shared Services | Competitive Pay!

HRTX1,628 open roles

Where
Taguig, Metro Manila, Philippines
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Your applicationOpen nowCustomer to Cash (CTC) Associate Director | Shared Services | Competitive Pay!HRTX · Taguig, Metro Manila, Philippines

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on HRTX's own form.

The reply lands in your private mailbox

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The clock on this job

Early applications get read.

12.3% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.3%7 days
  4. 19.3%14 days
  5. 35.6%30 days
  6. 58.1%60 days
This job: first seen 5 days ago

The posting

Work Setup: Monday to Friday - Dayshift, Full Onsite Location: BGC, Taguig Industry: Monday to Friday

Key Responsibilities:

  • Oversee and manage the complete Customer-to-Cash (C2C) process, including order management, billing, credit, collections, dispute resolution, and cash application.
  • Lead global C2C operations, ensuring process consistency, operational efficiency, and compliance across all regions.
  • Collaborate with global stakeholders—Sales, Finance, Operations, IT, Shared Services, and regional teams—to align processes and resolve complex business issues.
  • Drive process improvements, automation initiatives, and standardization efforts to enhance cash flow, shorten cycle times, and improve customer satisfaction.
  • Provide leadership, mentorship, and performance management to C2C teams across multiple locations.
  • Ensure compliance with internal controls, accounting policies, and relevant regulatory requirements.
  • Support system implementations, upgrades, and digital transformation projects related to C2C processes.

Qualifications:

  • Bachelors degree in Finance, Accounting, Business Administration, or a related field
  • Minimum of 10 years of progressive experience in end-to-end Customer-to-Cash (C2C) operations, preferably within a global or multinational environment
  • Proven ability to manage global stakeholders and cross-functional teams
  • Strong expertise in order-to-cash processes, accounts receivable, credit management, collections, dispute management, and revenue-related controls
  • Experience in shared services or centralized finance operations is a plus
  • Exceptional leadership, communication, and change management skills
  • Hands-on experience with ERP systems (SAP, Oracle, or equivalent) and process automation tools
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    The review screen in CV Rocket: how each CV was read, round by round.

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