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HRIS Training Analyst (Workday & ServiceNow)

HRTX1,628 open roles

Where
Makati City, Metro Manila, Philippines
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Your applicationOpen nowHRIS Training Analyst (Workday & ServiceNow)HRTX · Makati City, Metro Manila, Philippines
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  2. 4.5%3 days
  3. 12.3%7 days
  4. 19.3%14 days
  5. 35.6%30 days
  6. 57.8%60 days
This job: first seen 4 days ago

The posting

HRIS Training Analyst (Workday & ServiceNow)

Location: BGC, Taguig (Hybrid) Work Setup: Hybrid (2 Days WFH, 3 days RTO) Shift: Mid Shift (4:00 PM – 1:00 AM)

About the Role

We are looking for an experienced HRIS Training Analyst to support the design, development, and delivery of training programs for global HR systems, with a strong focus on ServiceNow. This role partners with global HR stakeholders to ensure employees receive engaging, high-quality learning experiences that support HR technology adoption and business transformation initiatives.

The ideal candidate has hands-on experience creating learning solutions from scratch, facilitating instructor-led and virtual training sessions, and supporting HR system implementations or enhancements.

Key Responsibilities

  • Design, develop, and deliver engaging training programs for HR systems, particularly ServiceNow.
  • Conduct Training Needs Analysis (TNA) to identify learning gaps and recommend appropriate learning solutions.
  • Create learning materials from scratch, including:Instructor-led training materials Virtual training content E-learning modules Digital learning resources Job aids, user guides, and reference materials
  • Facilitate classroom, virtual, and hybrid training sessions for global audiences.
  • Partner with global HR stakeholders to understand business requirements and translate them into effective learning programs.
  • Support HR technology transformation and system implementation initiatives.
  • Measure training effectiveness and recommend continuous improvements.
  • Coordinate end-to-end training logistics, including scheduling sessions, sending invitations, managing meeting rooms, and ensuring all training requirements are prepared.
  • Participate in global learning and development initiatives and contribute to the continuous improvement of learning programs.
  • Maintain training documentation and learning records.

Qualifications

  • Bachelor's degree in Human Resources, Psychology, Business, Education, or a related field.
  • 3–5 years of experience in training, learning & development, HRIS training, or instructional design. Candidates with at least 2 years of highly relevant experience in workday may also be considered.
  • Experience conducting Training Needs Analysis (TNA).
  • Proven experience designing training materials and e-learning content from scratch.
  • Strong instructional design and curriculum development skills.
  • Experience facilitating classroom, virtual, and hybrid training sessions.
  • Strong stakeholder management and communication skills with experience supporting global or regional teams.
  • Excellent presentation, facilitation, and interpersonal skills.
  • Highly organized with strong project coordination and multitasking abilities.
  • Comfortable working in a fast-paced, global environment.

Why Join Us?

  • Be part of a global HR transformation initiative.
  • Collaborate with international HR and business stakeholders.
  • Design impactful learning experiences using leading HR technologies.
  • Work in a collaborative hybrid environment with opportunities for professional growth.
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