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Open nowFirst seen 5 days ago

Leasing and Operations Manager / Officer

HRTX1,628 open roles

Where
Makati City, Metro Manila, Philippines
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Your applicationOpen nowLeasing and Operations Manager / OfficerHRTX · Makati City, Metro Manila, Philippines
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The clock on this job

Early applications get read.

12.3% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.3%7 days
  4. 19.3%14 days
  5. 35.6%30 days
  6. 58.1%60 days
This job: first seen 5 days ago

The posting

The Leasing and Operations Manager / Officer is responsible for driving tenant occupancy, maximizing revenue, and ensuring smooth day-to-day operations of assigned properties. This role combines strategic leasing, financial oversight, and operational management to enhance tenant satisfaction and asset performance.

Key Responsibilities:

Leasing Strategy & Tenant Management

  • Conceptualize, develop, and implement strategies, policies, and procedures to maximize tenant occupancy and revenue.
  • Identify and source prospective tenants aligned with the property's positioning and tenant mix.
  • Negotiate lease terms, conditions, and commercial agreements with tenants.
  • Prepare lease proposals, contracts, renewals, and related documentation.
  • Conduct background checks and due diligence on potential tenants.
  • Oversee tenant move-in and move-out processes.

Asset & Financial Management

  • Manage Profit & Loss (P&L), budgets, and receivables for assigned properties.
  • Monitor income statements, ensuring achievement of revenue targets and adherence to DOE (Direct Operating Expenses) budgets.
  • Analyze tenant sales performance against: Prior year sales Current year budget Category and building averages
  • Collaborate with Billing & Collections to maintain minimal accounts receivable (A/R).
  • Identify performance drivers and recommend strategies to improve tenant and property performance.

Operations Management

  • Oversee day-to-day property operations in coordination with the Property Manager (housekeeping, security, maintenance, etc.).
  • Ensure facilities are well-maintained and operational.
  • Initiate and implement improvements in the physical condition of properties.
  • Coordinate with Marketing on campaigns, events, and promotional activities.

Stakeholder & Relationship Management

  • Maintain strong relationships with tenants, brokers, and property owners.
  • Address tenant concerns, complaints, and disputes in a timely and professional manner.
  • Ensure high levels of tenant satisfaction within company policies and regulations.

Compliance & Reporting

  • Ensure lease agreements comply with legal and regulatory requirements.
  • Enforce adherence to contract provisions and property house rules.
  • Review tenant fit-out plans and ensure compliance with construction and contractual standards.
  • Prepare and present reports on leasing performance, occupancy rates, and operational metrics.

Qualifications:

For Leasing and Operations Manager

  • Bachelor's degree in Business Administration, Management, Economics, Marketing, or related field.
  • Minimum 5–7 years of relevant experience in mall, retail, or office leasing and property operations.
  • Proven track record in achieving leasing targets and managing P&L.
  • Strong leadership and people management skills.
  • Advanced analytical and strategic thinking capabilities.
  • Excellent negotiation, presentation, and stakeholder management skills.
  • Strong financial acumen (budgeting, financial analysis, income statements).
  • Ability to manage complex projects and drive initiatives end-to-end.
  • Proficiency in MS Office (Excel, Word, PowerPoint) and systems such as SAP or similar.

For Leasing and Operations Officer

  • Bachelor's degree in Business Administration, Management, Economics, Marketing, or related field.
  • Minimum 3 years of relevant experience in leasing, property management, or similar field.
  • Good understanding of leasing processes and tenant management.
  • Strong communication, coordination, and interpersonal skills.
  • Ability to support negotiations and prepare leasing documentation.
  • Detail-oriented with good organizational and problem-solving skills.
  • Basic financial analysis and reporting skills.
  • Proficiency in MS Office and familiarity with property management systems (e.g., SAP is an advantage).

Core Competencies

  • Negotiation and persuasion
  • Analytical and strategic thinking
  • Project management and execution
  • Problem-solving in dynamic environments
  • Financial literacy and budgeting
  • Knowledge of real estate industry trends
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