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Open nowFirst seen 4 days ago

Leasing Officer

HRTX1,628 open roles

Where
Manila, Metro Manila, Philippines
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Your applicationOpen nowLeasing OfficerHRTX · Manila, Metro Manila, Philippines
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The clock on this job

Early applications get read.

12.3% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.3%7 days
  4. 19.3%14 days
  5. 35.6%30 days
  6. 57.8%60 days
This job: first seen 4 days ago

The posting

The Leasing Officer is responsible for generating leasing opportunities, converting qualified prospects into tenants, and supporting the end-to-end leasing process to achieve occupancy and revenue targets. The role handles lead generation, property viewings, tenant engagement, leasing documentation, property promotion, and coordination with internal teams to ensure a smooth leasing and move-in experience.

The position will also support relationships with brokers, corporate clients, relocation agencies, and other business partners to generate additional leasing opportunities and support tenant retention.

Key Responsibilities:

1. Leasing Sales & Lead Generation

  • Generate and qualify leasing leads through online platforms, referrals, walk-in inquiries, social media, and other marketing channels.
  • Respond promptly to inquiries and provide accurate information on available units, rental rates, amenities, and leasing terms.
  • Conduct regular follow-ups with prospects to move leads through the leasing pipeline and maximize conversion.
  • Maintain an updated database of prospects, leads, corporate accounts, and leasing activities.
  • Achieve assigned leasing, occupancy, and conversion targets.
  • Support the development of relationships with brokers, corporate accounts, relocation agencies, and other referral partners.
  • Participate in client visits, broker meetings, networking activities, and other business development initiatives.

2. Property Viewing & Tenant Engagement

  • Conduct property tours and provide complete orientation on available units, facilities, amenities, house rules, and property policies.
  • Understand prospective tenants' requirements and recommend suitable units and leasing options.
  • Explain lease terms, rental rates, payment requirements, move-in procedures, and other relevant policies.
  • Maintain professional and responsive communication with prospective and existing tenants.
  • Address basic leasing-related concerns and coordinate unresolved issues with the appropriate internal team.

3. Leasing Documentation & Processing

  • Assist prospective tenants throughout the leasing process, from application and document submission through screening and contract signing.
  • Prepare and process leasing quotations, contracts, forms, and other required documents.
  • Ensure all required tenant documents are complete and accurate prior to endorsement for move-in.
  • Coordinate with Finance, Property Management, and other relevant teams regarding billing, documentation, and tenant requirements.
  • Maintain organized and updated records of leasing transactions and tenant information.

4. Property Marketing & Promotions

  • Assist in preparing and posting property listings across relevant online and offline platforms.
  • Ensure property advertisements contain accurate and updated information, rates, availability, and promotional offers.
  • Monitor inquiries and listing performance and recommend improvements to increase lead generation.
  • Support property open houses, leasing events, promotional activities, and other occupancy initiatives.

5. Tenant Retention & Lease Renewals

  • Support lease renewal activities by monitoring upcoming lease expirations and coordinating renewal offers.
  • Assist in preparing and endorsing renewal proposals at least 30 days before lease expiration.
  • Maintain regular communication with existing tenants to identify concerns, renewal opportunities, and potential referrals.
  • Conduct periodic relationship check-ins with existing tenants to support retention and tenant satisfaction.

6. Move-in & Cross-functional Coordination

  • Coordinate with Property Management and Maintenance teams to ensure units are ready for scheduled move-in.
  • Support unit turnover readiness and ensure units are prepared 24–48 hours before scheduled move-in, whenever applicable.
  • Ensure tenants receive proper orientation on move-in procedures, house rules, and property guidelines.
  • Coordinate with Finance, Property Management, and Maintenance to facilitate a smooth tenant move-in and resolve leasing-related concerns.

7. Market Monitoring & Reporting

  • Monitor competitor properties, rental rates, promotions, occupancy levels, and market trends.
  • Provide basic market feedback and recommendations to support leasing and promotional strategies.
  • Prepare regular reports on leads, viewings, conversions, occupancy, renewals, and other leasing activities.
  • Ensure accurate and timely updating of leasing trackers and systems.

Qualifications:

  • Bachelor's degree in Business Administration, Marketing, Real Estate Management, Hospitality Management, or a related field.
  • At least 1 year of experience in leasing, property management, real estate, sales, business development, hospitality, or customer service is preferred.
  • Fresh graduates with strong communication skills and demonstrated sales aptitude may also be considered.
  • Strong verbal and written communication skills.
  • Customer-oriented with good interpersonal and relationship-building skills.
  • Strong sales and negotiation skills with a results-oriented mindset.
  • Able to confidently conduct property presentations and client meetings.
  • Organized and detail-oriented, with the ability to manage multiple prospects and leasing transactions.
  • Proficient in Microsoft Office and Google Workspace; experience with CRM or property management systems is an advantage.
  • Willing to work on weekends, holidays, or flexible schedules based on operational requirements.
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