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Open nowFirst seen 3 days ago

Registered Nurse (PHRN)

HRTX220 open roles

Where
Pasay City, Metro Manila, Philippines
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Your applicationOpen nowRegistered Nurse (PHRN)HRTX · Pasay City, Metro Manila, Philippines
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The clock on this job

Early applications get read.

12.1% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.1%7 days
  4. 19.1%14 days
  5. 35.6%30 days
  6. 52.7%60 days
This job: first seen 3 days ago

The posting

We are seeking a Philippine-licensed Registered Nurse to join our growing healthcare BPO team. The successful candidate will leverage clinical expertise to provide high-quality support to patients, healthcare providers, and insurance partners in a professional and efficient manner. This role is ideal for nurses who wish to apply their clinical background in a dynamic corporate setting while developing new skills in healthcare operations and customer engagement.

Key Responsibilities:

  • Handle inbound and outbound calls, emails, or chats related to healthcare services, insurance verification, medical claims, utilization review, or case management.
  • Review, evaluate, and process clinical information according to established policies and medical guidelines.
  • Coordinate with healthcare professionals, patients, and internal teams to ensure accurate communication and efficient resolution of cases.
  • Document all interactions accurately and maintain confidentiality in compliance with HIPAA and company data privacy policies.
  • Assist in preauthorization, medical coding support, benefits eligibility, or other specialized healthcare processes (depending on account).
  • Participate in quality assurance activities and continuous process improvement initiatives.
  • Maintain an up-to-date understanding of medical terminologies, procedures, and healthcare documentation standards.

Qualifications:

  • Must be a Registered Nurse (RN) in the Philippines, with a valid PRC license.
  • At least 1 year of clinical experience in a hospital, clinic, or similar healthcare setting (e.g., bedside, outpatient, emergency, etc.).
  • Preferably with experience in a BPO healthcare account (utilization management, claims review, prior authorization, etc.), but not required.
  • Strong English communication and interpersonal skills.
  • Excellent attention to detail and documentation accuracy.
  • Proficient in MS Office applications and comfortable working with multiple systems or EMR platforms.
  • Willing to work on night shifts, weekends, or holidays as needed.

What We Offer:

  • Competitive salary and performance incentives.
  • HMO coverage for employee and dependents.
  • Paid training and continuous learning opportunities.
  • Career growth and promotion pathways within the healthcare BPO industry.
  • Safe and inclusive work environment.
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