Skip to content
CV Rocket
Get started
How it worksThe enginePricingBlogContactSign in

Open nowFirst seen 32 hours ago

Technical Support Engineer – Solar Solutions

HRTX1,628 open roles

Where
Makati City, Metro Manila, Philippines
Get the CV for this job

From $25 per CV, paid once. No subscription.

Your applicationOpen nowTechnical Support Engineer – Solar SolutionsHRTX · Makati City, Metro Manila, Philippines

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on HRTX's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

11.9% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.1%1 day
  2. 4.4%3 days
  3. 11.9%7 days
  4. 18.6%14 days
  5. 35.6%30 days
  6. 45.1%60 days
This job: first seen 32 hours ago

The posting

The Technical Support Engineer is responsible for providing technical expertise and post-sales support for solar photovoltaic (PV) systems, energy storage solutions, and related equipment. The role serves as the primary technical contact for customers, installers, and internal stakeholders by diagnosing system issues, recommending solutions, and ensuring the optimal performance of installed systems. The position also supports continuous product improvement through technical analysis, documentation, and customer education.

Key Responsibilities:

Technical Support & Troubleshooting

  • Serve as the primary technical contact for customers, installers, and internal teams regarding solar PV systems, inverters, batteries, monitoring platforms, and related components.
  • Diagnose, troubleshoot, and resolve technical issues through remote support, system diagnostics, and data analysis.
  • Guide customers and installers on system commissioning, configuration, operation, preventive maintenance, and performance optimization.
  • Escalate complex technical concerns to engineering teams or equipment manufacturers when necessary and coordinate issue resolution.

System Monitoring & Performance

  • Monitor installed solar systems using remote monitoring platforms to ensure optimal system performance.
  • Analyze system performance data, identify abnormalities, and recommend corrective actions.
  • Prepare technical reports documenting system performance, support activities, and recurring issues.

Documentation & Knowledge Management

  • Maintain accurate records of support cases, troubleshooting activities, and resolutions within the company's support system.
  • Develop and update technical documentation, user manuals, installation guides, FAQs, and troubleshooting procedures.
  • Identify recurring field issues and provide recommendations for product enhancements and process improvements.

Customer & Internal Support

  • Conduct technical training sessions for customers, installers, distributors, and internal teams.
  • Collaborate closely with Engineering, Sales, Project Management, and Service teams to ensure timely resolution of technical concerns.
  • Provide technical input during product evaluations, testing, and implementation of new technologies.

Qualifications:

  • Bachelor's Degree in Electrical Engineering, Electronics Engineering, Renewable Energy, or a related engineering discipline.
  • At least 2–3 years of experience supporting solar PV systems, electrical systems, or renewable energy solutions.
  • Solid understanding of grid-tied, hybrid, and off-grid solar systems.
  • Experience with inverters, batteries, monitoring platforms, and solar system diagnostics.
  • Strong analytical, troubleshooting, and problem-solving skills.
  • Excellent communication skills with the ability to explain technical concepts to both technical and non-technical audiences.
  • Proficiency in Microsoft Office and solar monitoring software.
  • Customer-focused with strong interpersonal and collaboration skills.
  • Ability to work independently and manage multiple support cases simultaneously.
From $25, paid onceGet the CV for this job

What happens when you press

One press. We do the rest.

  1. A CV for this posting

    Written against HRTX's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on HRTX's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    HRTX's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
Get the CV for this job

From $25 per CV, paid once. No subscription.

Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

Get the CV for this job

From $25 per CV, paid once. No subscription.

The numbers game

More applications. More interviews.

Every application goes out with its own CV, written for that posting and paid once. Send enough of them and the law of large numbers finds you the job.

Get the CV for this job
By hand5–10
With CV Rocket100
applications a day

Nearby

Live postings like this one

Same employer first, then the same role elsewhere.

Before you press

Straight answers

Get the CV for this job

From $25 per CV, paid once. No subscription.

What if my background isn't good enough?

We make the most of the background you have. The CV uses every piece of relevant proof your profile holds, and one of the 25 readers reads your whole profile and flags what the CV left out.

Do you really apply for me?

Yes, on the employer's own form, the hardest ones included. Where a question needs you, you answer it right there and AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

Is it a subscription?

No. You pay once per CV, from $25. Every application goes out with its own CV, written for that posting.

One job. One CV.
Paid once.

Pick the posting you want. We write for it, apply for you and catch the reply.

Get the CV for this job

From $25 per CV, paid once. No subscription.