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Open nowPosted 4 days ago

Housing Assessment & Advice Officer

hull50 open roles

Pay
£30,515 – £33,119 a year
Where
HU1
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Your applicationOpen nowHousing Assessment & Advice Officerhull · HU1

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The clock on this job

Early applications get read.

13.7% of postings close within 7 days. Measured by our own scanner across the market. hull postings stay open a median of 15 days.

Share of postings closed within
  1. 2.3%1 day
  2. 4.8%3 days
  3. 13.7%7 days
  4. 22.1%14 days
  5. 37.6%30 days
  6. 59.1%60 days
This job: posted 4 days ago

hull median: 15 days open

The posting

Number of Vacancies:

1

Time Type:

Full time

Worker Type:

Regular

Proposed Interview Date:

Monday, November 30, 2026

Hours of Work:

37

Hiring Manager:

Julie Fulstow

Contact Number:

01482 616937

Job Description Summary:

This is a Full Time Permanent Position

Interviews will take place week commencing 30 November 2026

For an informal discussion please contact Julie Fulstow or Simone Cooper on 01482 616 937 or 612 097

ROLE AND PURPOSE

The Housing Assessment & Advice Officer will deliver high quality and empathetic ‘front door’ to the housing service, delivering an initial ‘triage’ function which assists customers to navigate the service and understand their rehousing options, administers the authority’s housing list and provides practical assistance to applicants with their housing options.

They will give good quality advice to those approaching the Council for advice about housing, ensuring the appropriate course of action is identified and taken with their case at the outset, according to their specific needs and circumstances. They will give customers accurate and realistic advice about their housing options in order to manage expectations and ensure that people are supported to explore potential housing solutions.

They will make independent decisions on matters which involve an increased level of evaluation and judgement, such as priorities and direct lets, in accordance with legislation and policies and procedures. They will provide guidance to Housing Assessment and Advice Agents as required.

The Housing Access Service is a multi-disciplinary service which is the front door service to access housing in the city. It provides a comprehensive housing advice and options service designed to prevent homelessness and rough sleeping, help customers find realistic and sustainable housing solutions which meet their needs from a range of options and allocate available council homes in a timely way.

PRINCIPAL ACCOUNTABILITIES:

NC4719.Housing Assessment & Advice Officer.docx

Compensation Grades:

GRADES 6.

Pay Ranges:

£30,515.00 - £33,119.00

Job Classifications:

2- Basic with BPSS - (Disclosure and Barring Service (DBS)), 3- Not Politically Restricted - Designated As Not Politically Sensitive (Politically Restricted Posts), Casual - (Travel Allowance Policy), No - (Childcare Disqualification Requirement), No - (Statutory Post)

Benefits of Working of Hull City Council: - A competitive salary - An excellent pension through the Local Government Pension Scheme (LGPS) - Initially 23 days annual leave depending on length of service. You will also get eight public holidays per year, and three additional days off, one in May/August and one during the Christmas/New year period - Career development and learning experiences from a range of training courses and learning methods - Supportive and forward-thinking culture - Great career development opportunities

PLEASE NOTE: you MUST complete and submit your application by midnight prior to the closing date. For example: If the closing date is Friday 16 October 2026 then your application must be submitted by 11:59pm on Thursday 15 October 2026.

Please ensure that your application demonstrates how you meet the essential criteria against the person specification as listed in the job description. Provide examples to support your application rather than use of lists.

We are committed to increasing the diversity, equality, and inclusion within our workforce to represent the people we serve and build an environment in which everyone can feel like they belong. We encourage people from all backgrounds to apply.

We adopt a ‘name blind’ approach to shortlisting. Recruiting managers will not have access to personal information, including your name and contact details, until a shortlisting decision has been made. Equality monitoring information is not accessible by recruiting managers at any stage.

We reserve the right to amend the dates associated with this advert, which may include closing the advert early where required.

The Council is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all employees and volunteers to share this commitment.

Online searches, including social media, may be carried out as part of the recruitment process.

We are committed to “our values” at the Council of People First, Respect, Learning, Ambition and Partnership. If these align with you then we welcome your application.

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