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Open nowFirst seen 4 days ago

Account Specialist

Humina Resource63 open roles

Pay
$43,000 – $45,000 a year
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Your applicationOpen nowAccount SpecialistHumina Resource

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The clock on this job

Early applications get read.

12.3% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.3%7 days
  4. 19.3%14 days
  5. 35.6%30 days
  6. 57.8%60 days
This job: first seen 4 days ago

The posting

Account Specialist / Customer Service (Japanese Bilingual)

Location: Rancho Dominguez, CA Salary: $43,000–$45,000 annually (DOE) Employment Type: Full-Time

Position Overview

Due to continued business growth and new client acquisitions, we are seeking a motivated Account Specialist / Customer Service Representative to join our team.

After completing training, you will primarily manage three Japanese-speaking corporate accounts while serving as the main point of contact for customer support and logistics coordination.

During the training period, you will gain hands-on experience in warehouse operations—including order processing, picking, packing, shipping, and inventory management—to develop a solid understanding of logistics operations and provide effective solutions to clients.

This position offers an excellent opportunity for individuals who enjoy customer service, logistics, and working in a collaborative, fast-paced environment.

Key Responsibilities

Customer Service & Account Management

  • Manage assigned corporate customer accounts
  • Respond to customer inquiries and provide exceptional customer service
  • Coordinate with vendors and transportation companies
  • Communicate with headquarters in Japan
  • Coordinate with internal departments to ensure smooth operations
  • Update and maintain internal operating systems
  • Assist with process improvements and operational support

Logistics & Warehouse Operations

  • Process shipping and receiving orders
  • Coordinate import/export forwarding procedures
  • Prepare shipping documents for domestic and international shipments
  • Generate shipping lists and operational reports
  • Monitor inventory movements and inventory accuracy
  • Perform picking, packing, labeling, and other warehouse support duties as needed

Qualifications

  • Professional-level Japanese language proficiency
  • Basic English communication skills
  • Basic Excel skills (formulas required; VLOOKUP/XLOOKUP experience is a plus)
  • Comfortable using computers and general office software
  • Ability to lift up to 20 lbs
  • Detail-oriented, organized, and dependable

Ideal Candidate

This position is ideal for someone who:

  • Enjoys working with customers and solving problems
  • Is interested in logistics, supply chain, and warehouse operations
  • Is comfortable balancing office and operational responsibilities
  • Learns quickly and enjoys working in a fast-paced environment
  • Is proactive, dependable, and a strong team player

Work Schedule

Monday – Friday 8:30 AM – 5:30 PM

During the holiday season, up to approximately one hour of overtime per day may occasionally be required.

Benefits

  • Medical, Dental & Vision Insurance
  • 401(k)
  • Paid Vacation
  • Paid Sick Leave
  • 11 Paid Holidays per Year
  • Monday–Friday Schedule
  • Weekends Off (Saturday & Sunday)

Career Growth

We value motivated employees who are eager to learn and grow. This position offers excellent opportunities for career development within a growing international logistics company.

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