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Open nowFirst seen 5 days ago

General Manager, Retail Sales

Hunters International Sdn Bhd123 open roles

Where
Kuala Lumpur, Malaysia
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Your applicationOpen nowGeneral Manager, Retail SalesHunters International Sdn Bhd · Kuala Lumpur, Malaysia

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Hunters International Sdn Bhd's own form.

The reply lands in your private mailbox

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The clock on this job

Early applications get read.

12.3% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.3%7 days
  4. 19.3%14 days
  5. 35.6%30 days
  6. 58.1%60 days
This job: first seen 5 days ago

The posting

General Manager – Retail Sales Operations

Location: Kuala Lumpur, Malaysia Work Mode: Work from Office Remuneration: RM15,000–RM20,000 plus fixed allowance

About the Role

A leading diversified conglomerate in Malaysia is looking for a General Manager – Retail Sales Operations to drive revenue growth across its dealer network, direct retail business, and home-appliance categories. These include built-in cabinets, wardrobes, kitchen systems, and electrical appliances.

Key Responsibilities

Strategic Growth and Multi-Channel Expansion

  • Formulate and execute retail sales strategies across dealer, direct retail, and appliance channels.
  • Identify market opportunities, set channel-specific sales targets, and develop cross-selling strategies for kitchen systems, wardrobes, built-in cabinets, and electrical appliances.
  • Support long-term retail business growth initiatives in collaboration with management.

Dealer and Distribution Network Leadership

  • Oversee the local and international dealer lifecycle, including recruitment, onboarding, qualification, and performance management.
  • Improve dealer productivity, conversion rates, and product mix.
  • Develop recovery, restructuring, or exit plans for underperforming dealer accounts.

Direct Retail and Team Management

  • Lead internal sales teams, channel heads, and sales managers to achieve business targets.
  • Set clear KPIs and conduct regular performance reviews.
  • Address capability gaps through coaching and recruitment.
  • Improve lead management, sales conversion, and closing effectiveness.

Kitchen and Electrical Appliance Commercials

  • Drive sales volume, attachment rates, and margins for kitchen and electrical appliances.
  • Increase appliance attachment rates to kitchen and wardrobe sales.
  • Develop sales packages, promotional campaigns, product bundles, and dealer incentive schemes in partnership with Product, Procurement, Marketing, and Operations teams.
  • Monitor category performance, margins, inventory movement, and sales effectiveness.

Commercial Performance and Profitability

  • Track sales pipelines, revenue trends, category performance, and channel margins.
  • Analyse sales trends, channel performance, category results, and customer behaviour to recommend actions that improve profitability and sales.
  • Review pricing models, commission structures, and promotional offers to maximise profitability while adhering to corporate governance policies.

Requirements

  • Bachelor's degree in Business, Marketing, Sales, Management, or a related field.
  • At least 10 years of progressive experience in dealership acquisition, dealership and sales management, or business development.
  • At least 5 years of experience managing channel sales teams or managers.
  • Fluent in English and Mandarin.
  • Proven track record in dealer or distributor management, retail channel sales, or multi-channel distribution.
  • Strong commercial acumen, including P&L management, sales pipeline analysis, margin management, and dealer incentive structures.
  • Excellent leadership, negotiation, and stakeholder management skills.
  • Willingness to travel as required.

Consultants in Charge

May Email: [email protected] Phone: 012 2801 717

Andrea Email: [email protected] Phone: 018 225 3693

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